A VIRTUAL EVENT
Engage with purpose. Empower with knowledge. Evolve with confidence. Join the community leaders shaping the future of online communities.
Engage with purpose. Empower with knowledge. Evolve with confidence. Join the community leaders shaping the future of online communities.
At Community (re)Focus 2026, we’re not just talking about great communities; we’re recognizing the people and organizations making them better. The Community of the Year Awards honor communities that push boundaries, drive meaningful engagement, and create real impact, while also recognizing one community leader whose work is helping move the industry forward.
This year, we’re going beyond the basics.
In 2026, the communities winning aren’t just the biggest ones; they’re the most intentional ones. The ones that engage with purpose, empower with the right tools, and never stop evolving.
What the state of online communities really looks like in 2026; and where it’s headed
Why community data is your most underutilized business asset
How AI is becoming every community team’s most powerful co-pilot
Breaking down silos between community, support, and customer success
Building one seamless community experience across every touchpoint
What’s in the community practitioner’s playbook for 2027 and beyond
2026 One day. Six sessions. Conversations that will change how you think about online communities.
Opening Session
By Alok Ramsisaria, CEO, Grazitti Interactive
9 AM – 9:15 AM PT | 15 mins
Keynote
The State of Communities in 2026
9:15 AM – 9:45 AM PT | 30 mins
Panel Discussion
Community Data: Your Most Underutilized Business Asset
9:45 AM – 10:25 AM PT | 40 mins
Panel Discussion
AI as a Co-Pilot: How Community Teams Can Work Smarter with AI
10:35 AM – 11:15 AM PT | 40 mins
Panel Discussion
Unifying Silos: Connecting Community, Support & Customer Success
11:10 AM – 11:50 AM PT | 40 mins
Panel Discussion
Community Everywhere: Building One Connected Experience Across Every Space
12:55 PM – 12:35 PM PT | 40 mins
Panel Discussion
What’s Next: The Community Practitioner’s Playbook for 2027
12:45 PM – 1:30 PM PT | 40 mins
Award Announcement & Closing Keynote
By Shivraj Asthana, President, Grazitti Interactive
1:30 PM – 1:40 PM PT | 10 mins
Register for Community (re)Focus 2026 and take the conversation beyond the event with complimentary resources, expert sessions, and product trials designed to help you put new community ideas into action.
2026 
94% of community professionals say their communities are somewhat successful and only 17% rate them extremely successful. Hear how leading practitioners are closing the gap.
93% of community professionals already use AI tools, but knowing what actually works is another story. Discover practical ways AI is reshaping community management, engagement, and knowledge sharing.
Member participation climbed 40% across communities in 2025. Hear real stories, strategies, and hard-won lessons from community leaders at Torc, Tanium, AWS, Stripe, Persona, and more.
83% of community professionals say community is core to their company’s mission. Connect with peers who share that commitment and are navigating the same challenges.
Community (re)Focus 2026 brings together the people shaping what’s next for online communities, from AI and community data to engagement, connected experiences, and the future of community strategy.
You’ve seen what’s on the agenda. You’ve seen who’s joining the conversation. Now come be part of it, exchange ideas with your peers, and leave with strategies you can actually use.
