Grazitti

Grazitti

info@grazitti.com +91 (172) 5048500

    QuickStart Support Optimization Packages

    Products QuickStart Support Optimization Packages

    Grazitti

    Grazitti

    Grazitti

    Grazitti

    Quickstart-sales-package-graphic

    step1Select a Support Optimization Package

    Support Packages
    Setup Time
    Case classification
    Profile based views/Layouts
    Auto responding
    Email to Case
    Auto assignment rules
    Use OOB Case escalation rules
    Knowledgebase setup
    Survey integration
    Analytics (Reports & Dashbaord)
    Support console
    Self service community
    Integration with Product Bug tracking tool
    Entitlement management
    Service level agreements
    Standard Milestones
    Customer Chat integration
    Case autorouting on skills/Location/Availablity/Level
    Dynamic milestones
    Situation Management
    Case Quality process
    Advanced Knowledgebase
    Gamification for TSE
    Phone to Case Integration
    Social Media Case creation integration
    Customer community
    6 Weeks
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    8 Weeks
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    Null
    10 Weeks
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick
    green-tick

    Request a Meeting

    Products QuickStart Support Optimization Packages