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Grazitti Interactive Partners With Gainsight to Power Community-Led Success
Mountain View, CA | Sep 22, 2025 – Grazitti Interactive, a global digital services provider, has partnered with Gainsight, the retention engine powering the world’s most customer-centric companies, to help organizations strengthen customer relationships and accelerate growth, specifically with their community-led strategies.
With extensive expertise in digital transformation, data analytics, and online communities, Grazitti helps businesses harness their technology investments to deliver measurable outcomes. Partnering with Gainsight enhances this capability by providing organizations access to an industry-leading platform for customer success, product experience, customer education, and community-led growth. Together, the partnership gives businesses the tools and guidance to elevate customer engagement, reduce churn, and unlock scalable growth.
“At Grazitti, we have always believed that customer success is the future of sustainable business growth. With our proven expertise in implementing, customizing, and optimizing community solutions, we are excited to partner with Gainsight to help organizations translate customer insights into actionable outcomes on the Gainsight Customer Communities product,” said Shaveta Sharma, Director of Professional Services at Grazitti Interactive.
“Digital Customer Success has become the foundation for modern business strategy. Our mission at Gainsight is to help companies grow in a way that balances scale with human connection, meeting customers where they are, with the right mix of automation, community, and education. Partnering with Grazitti Interactive ensures our customers have access to deep implementation expertise and strategic guidance for our community platform that accelerates digital time-to-value. Together, we look forward to driving meaningful impact for organizations across industries,” added Erica Kuhl, EVP & GM, Community, Education, and PX, Gainsight.
To learn more about Grazitti Interactive’s global digital services, visit www.grazitti.com. For more information about Gainsight, visit www.gainsight.com.
About Gainsight
Gainsight is the retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. Learn more at www.gainsight.com.
About Grazitti Interactive®
Grazitti Interactive is a digital innovation leader helping organizations unlock data insights, improve customer engagement, and drive growth. Since 2008, Grazitti has partnered with enterprises of all sizes, including Fortune 500 companies, to deliver solutions across CRM, marketing automation, online communities, and analytics. With offices in the US, India, Australia, Canada, and Singapore, Grazitti combines technology expertise with a focus on measurable business outcomes.