[Infographic] 8 Enhancements for Your Online Community
According to CMX research, 85% of marketers and community builders believe that having a branded online community will improve the customer journey and increase trust. Fostering a vibrant and engaging online community, therefore becomes essential.
What’s the best way to engage more users and earn more brand advocates?
Customers seek a platform where they can connect, discuss, and resolve issues on their own. Convert your community into an all-in-one self-service platform by integrating it with different softwares/platforms that endow it with additional features.
Satisfied customers will keep revisiting your community for the resolution of their issues, thus increasing engagement by liking and sharing your content.
Build a community that creates business value!
Do you find it challenging to prove your online community ROI? If yes, it is probably because you have not built it with a user-centric mindset. To improve your community’s performance and engagement, integrate it with various platforms that drive more value. At Grazitti, our community experts help you integrate it and turn it into a self-service platform. To learn more about our Online Community Services and Solutions, write to us at email@example.com.