Salesforce Field Service (FS) connects the workforce, the customers, and the product on a single platform to deliver exceptional on-site services. It allows customer support teams to intelligently delegate work to field service technicians and monitor them constantly.
And in order to enhance the existing capabilities of Salesforce FS, Grazitti aces have developed the ‘FS Booster’ that helps organizations increase the productivity of their field agents.
FS Booster – Surpassing the Limitations of
Salesforce
Field Service
Grazitti’s FS Booster comes in handy during field service implementations as it vigilantly manages the field agent’s work. It has a bundle of utilities that act as add-on capabilities or features to the existing FS implementation. Once you install the package, you can customize any utilities within the FS Booster according to your requirements.
Why Choose Salesforce Field Service
(FS) Booster?
Enhanced Capabilities of
Existing FS Implementations
Existing FS Implementations
Additional FS Features
Customization
Customization
Specific Use Cases
Assistance
Assistance
Reduced Manual Working
Hours
Hours
Use Cases
Our FS Booster helps Administrators, Field Service Agents, Dispatchers, and
Field Executives (Technicians) in streamlining the field service processes by:
Field Executives (Technicians) in streamlining the field service processes by:
Crew-Skill
Enablement
Assigning Field Service resources as a ‘service crew’ and enabling them with the automatic assignment of resources at the group level instead of the individual technician level.
Avoid Pseudo
Holiday Appointments
Linking holiday calendars with the territory’s technicians’ work calendars to prevent the wrong assignment of work order to a technician on a holiday.
Enhanced Location and Work
Order Accessibility
Improving visualization of work orders on a certain location and reduces the back and forth of field agents.
Stock/Inventory
Management
Implementing ‘Check Stock’ quick action for field technicians to check the stock and its details upfront.
Bridging Sales and
Field Service
Automating work order and related Work Object creation whenever an opportunity is closed.
Industries We Serve
Manufacturing
Financial Services
Healthcare and Life Sciences
Retail and Consumer Goods
Benefits of FS Booster
Optimized Scheduling
Assigning appointments and resources according to the availability of the resource.
Reduced Unsuccessful Visits
Preventing appointment booking on holidays by assigning work orders only to the technicians available.
Engaged Sales and Field Service
Including product details and location in a work order and managing the work order lifecycle through opportunity status updates.
Managed Work Order Inventory
Checking the inventory or stock at ‘Work Order’ level for a particular location.
Utilities of FS Booster
Grazitti aces have created five utilities that help Administrators, Field Service Agents, Dispatchers, and
Field Executives reap the utmost benefits of Salesforce FS.
Field Executives reap the utmost benefits of Salesforce FS.
Territory Holiday
Management
Management
Service Crew Skill
Management
Management
Show Product on
Work Order
Work Order
Show Work Order on
Location
Location
Opportunity to Work
Order Creation
Order Creation
Product Features
Providing Location and
Inventory Management
Inventory Management
Empowering Crew By Enabling
Skills
Skills
Bridging Sales and
Field Service
Field Service
Avoiding Misleading
Appointment Booking
Appointment Booking
Want to Unlock the Full Potential of the
Field Service Booster?
Book a free trial session today!
To know more about our Salesforce products, get in touch with us today!
Salesforce Products
Sinergify
SearchUnify
IdeasPro
Scorenotch
Email to
Case Advance
Case Advance
Dupe
Manager
Manager
From Our Blog
Field service leaders often find it chal...
11 Nov 2022 in Field Service Lightning
Ask any field service manager, if they f...
26 Oct 2022 in Field Service Lightning
