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Customer Community

Services Communities Solutions Customer Community

Customer communities are highly effective channels for building strong customer relationships with direct customer interaction. Businesses can crowdsource product ideas and create brand advocates by enabling customers to give direct feedback and share their enthusiasm for the brand and product. With an experienced team of community experts, we deliver best-in-class services in customer community development and integration leveraging all the enterprise grade platforms including Salesforce, Lithium, Jive, and more. Our feature-rich, scalable and responsive customer communities provide a delightful user experience and streamlined backend operations.

Amanda Swan Amanda Swan Community Manager, Optimizely
At Optimizely, we are continually pushing the boundaries of innovative web design. Grazitti has been instrumental in building our Optiverse learning hub and responsive community homepage redesign. They worked tirelessly to implement creative and complex solutions that allowed our vision to come to life. In the 2 months since launch, we have seen a ~200% increase in avg weekly member registrations, a 100% increase in member time on site, and a 75% increase in total page views. We couldn't have done it without you. Thanks!!!! 
Liz Courter Liz Courter Sr. Customer Community Manager, Marketo
I’ve been working directly with Grazitti for almost 3 years and have had a great experience. They have helped us build our award winning community on the Salesforce customer portal from the ground up. They’re innovative, timely, and keep lines of communication open. They have great technical experience and a ton of community knowledge that spans across several platforms.

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