Using a self-service portal like a knowledge base can contribute to resolving customer issues quickly and cost-effectively. It is easy to update and search through, builds self-service channels, saving cost and efforts.
Our expert team of top-ranked community developers have hands-on experience in knowledge base management, design, migration, and configuration. We not only set up your knowledge base but also provide you with a complete content strategy – from authoring content to publishing and updating it. We have helped companies like Alteryx, Glassdoor, Ping Identity, and Arcadia Data save costs and improve support operations with well-managed knowledge bases.
Some of Our Work
Built a custom, interactive help portal with advanced Knowledge Base Skinning in Salesforce
Engaging Salesforce communities for partners, integration with salesforce, Marketo account management, & a SCORM compliant LMS
Advanced, custom Salesforce Community & custom Salesforce development solutions delivered within challenging timeframes
Integrated marketing and sales engagement including beautiful customer community, federated search, marketing operations