At Grazitti, our team of Salesforce experts and visual analytics specialists create custom dashboards using data from a Salesforce, Lithium, Jive, WordPress or any other community. These comprehensive and self-explanatory dashboards empower you to have an overview of your community’s health as well as dive deeper into the granularity of user behavior, user activity, and search and discussion trends with just a few clicks. The insights these dashboards provide help you develop strategies to increase community engagement.
View the Engagement Index that shows the number of active users by activity type & place, posts by place, and solutions by place
Check at a glance the top, bottom, and trending discussions; status of discussion topics – whether open or resolved; and filter discussions by area, place, and status
Integrated marketing and sales engagement including beautiful customer community, federated search, marketing operations
Increased ROI & reduced support costs with advanced Salesforce Account Management & custom Salesforce customer community