Microsoft Dynamics 365 Services

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MS Dynamics Solutions

Sales

Leverage customer, sales, and marketing data to understand your customers’ needs, facilitate better collaboration among teams, and engage more proactively to win more deals.

Customer Service

Build exceptional customer connections and deliver positive user experiences with the help of an intelligent, custom-built contact center solution.

Commerce

Meet the ever-changing customers’ buying demands by connecting your physical and online stores with a Dynamic 365 commerce solution.

Project Service Automation

Empower your teams to win more deals, accelerate project delivery, optimize resource utilization, and maximize profitability by leveraging a project service automation solution.

Marketing

Get a single view of customers by unifying data across a full range of sources to deliver more relevant customer engagements and build deeper customer connections.

Finance and Operations

Assess the health of your business, and improve your business’s financial decision-making to drive agility and growth by leveraging a bespoke finance and operations solution.

Microsoft Dynamics 365 Services We Offer

Dynamics 365 Consulting

From getting the right license to custom implementation and ongoing support, get expert consultation from our experts and accelerate business productivity with Dynamics 365.

Dynamics 365 Implementation

Strengthen your operational flow, innovate and scale with confidence, and empower your workforce through effective implementation of Microsoft Dynamics 365.

Dynamics 365 Integration

Seamlessly integrate Microsoft Dynamics 365 with a range of applications to extend business functionalities, streamline your operations, and increase sales.

Dynamics 365 Upgrade

Conduct an analysis to understand how you can transform the way you do business with an upgrade to Microsoft Dynamics 365.

Dynamics 365 Migration

Migrate hassle-free to Microsoft Dynamics 365 to unlock new capabilities, reduce ongoing costs, and improve business security.

Dynamics 365 Customization

Get customized Microsoft Dynamics 365 solutions to meet your unique business needs and add more value to it.

Dynamics 365 Support

Get complete support for all your Microsoft Dynamics 365 solutions to ensure an effective performance of your Dynamics investment.

Dynamics 365 Quality Assurance

Extract maximum return on your Dynamics 365 investment by ensuring the highest quality implementation of the software for your business.

Our Case Studies

Streamlining Partner Management Process for a Leading Financial Services Provider

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Building an Umbraco 8 Website with Dynamic Components and Complex Designs for a Quantum Computing Company

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Building a Dynamic Umbraco Website for a Leading Home Loans Company

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Website Centralization for a Leading Dental Labs Network across US and Canada

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Enabling a Tech Service Provider To Automate Sales Processes With MS Dynamics

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Executing a Seamless Migration from Salesforce to MS Dynamics with Marketo Sync

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Grazitti’s Expertise in Microsoft Dynamics 365

Microsoft Gold Certified Partners

5+ Microsoft Dynamics 365 Experts

Serving Customers Since 2008

Security Compliance (HIPAA, ISO 27001, SSAE 18, ISO 27701:2019)

Explore Grazitti Solutions For Microsoft Products

FAQs on MS Dynamics 365 Services

Why should I upgrade my existing platform to MS Dynamics 365?

There are many reasons to upgrade your existing platform to MS Dynamics 365. Some of them include -

Seamless cloud experience.
No expensive customization or hardware needs.
The ability to customize your system further using the extensions and applications available.
Improved cross-department functionality.
Built-in analytics and reporting features for enhanced decision making.
Can be integrated with a complete suite of products: Power BI, Cortana, Office 365, Outlook, more.

What are the intelligence tools Dynamics 365 comes with?

Microsoft has integrated two very powerful tools into Dynamics 365 - Power BI and Cortana Intelligence for analytical insights and prescriptive guidance. These tools will help determine the best course of action per your specific business needs.

What is the average implementation time of Dynamics 365?

The implementation time usually depends on a range of factors. The following factors influence the amount of time required to implement Dynamics 365 -

Number of modules or features
Size of your business
Number of users
Knowledge and availability of Subject Matter Experts (SMEs)

For a small organization, implementing only the finance modules can take anywhere from 3 to 6 months.

For a medium-sized company, the implementation can take anywhere from 6 to 9 months, if your project includes core financials, sales, purchasing, and inventory control.

And for a project that’s large and includes core financials, sales, purchasing, inventory control, and manufacturing, the implementation can take anywhere between 9 to 12 months.

What impact does Dynamics 365 have on ROI?

Thanks to Dynamics 365 flexible licensing, businesses only pay for access to the capabilities they need in spite of the application it resides in. This helps improve the overall ROI of the company.

This feature is unique since most software vendors require customers to purchase licenses for different modules and applications which often leads to a 2-3x increase in the cost. Moreover, Dynamics 365 Enterprise licensing comes with built-in analytics with Power BI, and also offers complete usage rights to Microsoft Flow and PowerApps to build new apps and easily integrate, modify, and extend with existing ones.

Will Dynamics 365 be available on-premises?

Yes! Dynamics 365 is a cloud service and Microsoft licensing allows for on-premise or private cloud deployments. You can deploy Dynamics 365 Finance + Operations on-premises. But remember, When you opt for an on-premises deployment type, the system requirements, functionality, and hardware sizing differ from a cloud deployment.

Can I integrate MS Dynamics 365 with a Marketing Automation tool?

Yes, you can. There are many third-party integration solutions available that you can integrate with your MS Dynamics 365 such as Microsoft Dynamics Marketing, Act-On, ClickDimensions, Marketo, Silverpop, and Constant Contact.