Result-Driven Salesforce Summit Partner
Our Customers
Why Settle for Generic AI?
Let’s Tailor Agentforce for Maximum Impact.
Agentforce signals the dawn of a bold new chapter in the Salesforce ecosystem with the rise of Agentic AI.
Agentic AI enhances efficiency by reducing manual steps and increasing output per agent. Its real power, though, is in building smart, secure agents tailored to your goals. But setting it up and unlocking real value isn’t always easy. Building the right agent, connecting it to your systems, and getting real results takes more than good intentions.
That’s where Grazitti steps in.
Our Salesforce Agentforce Development Services help you design AI agents that fit your operations, integrate with your workflows, and drive real customer impact, so you skip the setup struggles and start seeing value, fast.
Build - Customize- Train Your AI Agents
Our Salesforce Agentforce Development Services help businesses integrate AI-driven automation into their Salesforce ecosystem, ensuring maximum efficiency and smarter workflows.
We define the best approach to achieve business goals.
Analyze business needs and the competitive landscape to identify opportunities for AI agent integration. Define key objectives and success metrics for AI agent adoption. Develop a strategic roadmap for seamless AI agent implementation. Align stakeholders with clear, actionable plans to drive successful execution and maximize outcomes.
Our team turns strategy into a structured execution plan.
Break down AI agent goals into actionable milestones for measurable progress. Estimate resources, timelines, and dependencies for AI agent deployment and integration. Identify potential risks in AI agent implementation and develop mitigation strategies. Create detailed project blueprints for AI agent adoption, ensuring structured execution and clear objectives.
We convert ideas into high-performing AI agent functionalities.
Write clean, efficient, and scalable code for AI agent functionalities. Implement core business logic and integrate AI agents with existing systems. Conduct unit tests to ensure the reliability and accuracy of AI agents. Maintain code quality by adhering to best practices for AI agent development and optimization.
Our team enhances AI agent efficiency and performance.
Analyze bottlenecks and inefficiencies in AI agent workflows Implement automation and process improvements for agent tasks Optimize AI agent database queries and API calls for faster responses Continuously monitor and refine AI agent workflows for optimal performance.
We help reduce manual effort and boost AI agent productivity.
Identify repeatable tasks within AI agents suitable for automation Implement RPA, AI, and workflow automation to enhance agent tasks Ensure seamless integration of automation with existing AI agent systems Monitor and maintain automation solutions to ensure agent reliability.
Our team tracks AI agent performance and detects anomalies.
Set up real-time monitoring dashboards for AI agent activities Define KPIs and alert thresholds to measure agent performance Automate log analysis to extract insights from AI agent operations Generate detailed reports on AI agent system health and efficiency.
Our team refines AI agent features, UX, and overall user experience.
Gather user feedback and analyze pain points in AI agent interactions Implement UI/UX improvements to enhance agent interactions Enhance AI agent features based on emerging trends and needs Ensure seamless user experiences with AI agent-driven solutions.
Looking for Real Results
with Agentforce?
Let’s Discuss How We Can Help You Achieve Them.
Talk to a Consultant
Meet Our AI Agents, Built for You!
SKU Manager
Enables the cleanup of obsolete products, identifies underperformers, and suggests cross-sell and upsell opportunities.
- Instant Product Suggestion.
- Inventory Cleanup
- Bundle & Price Suggestions
- Opportunity Product Recommendations
Business Vertical: Sales
Meeting Evaluator
Auto-creates cases from Zoom meetings, generates summaries via LLMs, and manages data. Boosts productivity, reduces manual errors, and enhances real-time decision-making.
- Instant Meeting Summarization
- Meeting, Cases & Opportunity Creation
Business Vertical: Sales
Sinergify Agent
Enhances automation for faster and more accurate collaboration. Integrates Jira (Core, Ops, Software, Service Desk) with Salesforce.
- Auto-create Jira Issues
- Search/Link Existing Issues
- Auto Commenting
- View Linked Issue Details
Business Vertical: Service
Developer Admin Console Agent
Simplifies Salesforce metadata management—improving productivity, reducing dev effort, and enabling faster documentation and releases.
- One-Click Documentation & Code Review
- Slash Commands
- Release Notes
- Code Vulnerability Suggestions
Business Vertical: Generic
Lead Enablement
Enhances lead management in Salesforce with centralized dashboards, actionable insights, and a smooth UI, enabling sales teams to prioritize and convert effectively.
- Lead Conversion Criteria
- Suggested Help Articles
- Converted Lead Matching
- SLA Notifications
Business Vertical: Sales
Account Segmentation
Provides sales managers with an interactive dashboard to segment accounts by growth potential (High, Medium, Low) and allows reps to view their assigned segments.
- Account List by Status (Activity, Upsell/Cross-sell, Revenue, Employee Count)
Business Vertical: Sales
From Our AI-Powered Salesforce Solution Hub
SearchUnify GPT for Agentforce and Service Console
- Verified Answers, Always
No guessing — instant, source-cited responses from your trusted knowledge base. - One Search, Every Source
Unified access to KBs, past tickets, product docs, LMS content—no more tab hopping. - Speed Up Resolutions
Slash ticket handling times with context-aware AI that delivers pinpoint answers. - Enterprise-Grade Security
Your data stays private, secure, and fully compliant with IT and security protocols.
Sinergify Agent
- One-Click Jira Issue Creation
Instantly raise Jira issues from Salesforce records inside the Agentforce chat console—no endless clicks. - Search & Manage Jira Issues, Effortlessly
Find, track, and handle open or closed Jira issues—all from the Agentforce workspace. - Real-Time Jira Updates, No Tab Switching
View issue status, priority, and updates right within Agentforce—stay focused and productive. - Comment on Jira Tickets Seamlessly
Add real-time comments without breaking your workflow—keep collaboration smooth and inboxes clutter-free.
Our AI Prowess in Salesforce Agentforce
With deep expertise in Salesforce Agentforce Development Services, we have already developed custom AI workflows and feature sets that enhance virtual assistance, automate case handling, and optimize workflows.
AI-Powered Virtual Assistance
Our Salesforce Agentforce Development Services help you customize Agentforce to function as an advanced virtual assistant, handling queries, managing tasks, and proactively assisting users with contextual insights.
Automated Case Handling
Through our tailored Salesforce Agentforce Development Services, we streamline case routing, prioritization, and resolution, ensuring faster response times and reduced manual intervention.
Smart Knowledge Recommendations
As part of our Salesforce Agentforce Development Services, we train Agentforce to deliver precise, real-time knowledge recommendations, dynamically adapting to user interactions for improved accuracy.
Workflow Automation
With our expertise in Salesforce Agentforce Development Services, we design and automate complex workflows, enabling businesses to eliminate inefficiencies and accelerate operations.
Intelligent Chat & Voice Support
Using our custom AI modeling within Salesforce Agentforce Development Services, we optimize Agentforce’s chat and voice capabilities, making conversations more natural, intuitive, and user-friendly.
Seamless Salesforce Integration
Our Salesforce Agentforce Development Services ensure that Agentforce integrates effortlessly with your Salesforce ecosystem, including Sales Cloud, Service Cloud, and third-party applications, for a unified AI-powered experience.
Customer Speak from AppExchange
Industry: High Tech
25th June 2025
Custom Salesforce Project with Grazitti Interactive
We recently partnered with Grazitti Interactive on several custom Salesforce development initiatives, and the experience exceeded expectations on all fronts. From the outset, their team demonstrated a deep understanding of our business needs and delivered exceptional value through a well-executed, scalable solution.
Value and ROI
Industry: Healthcare & Life Sciences
26 Sept 2024
We have been working with Grazitti’s team for more than 5 years now. They have been extremely professional in their approach towards all our projects.They bring cutting edge salesforce solutions and implement them in a cost effective and time bound manner.
I would recommend Grazitti to anyone looking for new Salesforce partner.
Industry: High Tech
14 Nov 2024
The Grazitti team is very knowledgeable about Salesforce clouds and products. They have provided us with both strategic and consultative help, while also implementation and deployments to our org. We recently implemented Sales Cloud’s Sales Engagement into our org and they provided guidance, setup and deployment help.They were a crucial part into our successful launch to our Sales team!
Industry: High Tech
15th Nov 2024
They are super knowledgable and can create solutions to improve anything CRM to marketing automation. They have been a crucial arm of our business and has allowed us to scale our operations.
Frequently Asked Questions (FAQs)
How is Agentforce different from public LLMs like OpenAI?
Agentforce is purpose-built for Salesforce, which means it doesn’t just generate responses—it understands your CRM context, acts on data, and respects org-level permissions and metadata. To implement it effectively, our Salesforce Agentforce Development Services can help you get up and running quickly within your existing Salesforce environment.
What advantages does using Agentforce have over public LLMs?
Agentforce offers real-time CRM integration, enterprise-grade security, and the ability to execute workflows directly within Salesforce. It’s designed to work with your data, not just talk about it. With our Salesforce Agentforce Specialist, you can tailor Agentforce to your business logic and goals, ensuring maximum ROI.
Can Agentforce be integrated with our internal LLM? Does it support BYOL (Bring Your Own LLM)?
Yes, Agentforce allows you to bring your own LLM, giving you full control over model selection, compliance, and data handling. Our Agentforce development services team supports BYOL strategies with expert architecture guidance, fully embedded with Salesforce, no middleware needed.
What is the pricing of Agentforce?
Agentforce uses a flexible credit-based pricing model, with costs depending on how often and how extensively agents are used. Let our experts help you decode Salesforce Agentforce Pricing, forecast usage, and optimize credit allocation for maximum cost efficiency.
I got a discount from Salesforce and have 30,000 credits. How will my credits be used?
Your 30,000 credits will be used toward Agentforce’s consumption-based costs, including:
- Conversations ($2 per pre-purchased conversation; $2.50 if you exceed your allowance)
- Einstein Requests (AI interactions like content generation and analysis)
- Data Storage in Data Cloud (for conversation and other data storage)
- Segments and Activation (for creating and activating audiences)
- Data Services (data ingestion, transformation, and federation)
- Sandbox Usage (testing Agentforce features in sandboxes also consumes credits)
Credits are applied as you use these services. If you consume more than your prepaid credits cover, you’ll be billed at overage rates (e.g., $2.50 per conversation).
To help you plan your usage and stay within budget, our Salesforce Agentforce Development Services can assist with credit mapping and usage optimization.
Do I need a Data Cloud license to use Agentforce?
A Data Cloud license isn’t required, but it can enhance your agents with unified profiles and real-time insights. Our Salesforce Agentforce Development Services can help you determine if Data Cloud adds value to your use case and how to best leverage it if needed.
Which license do I need to create custom agents using Agentforce?
You’ll need the Einstein 1 Platform license, AI credits, and access to the Agent Builder tool to start building custom agents. If licensing feels overwhelming, our Salesforce Agentforce Development Services can walk you through the process and ensure all requirements are met.
How is my data protected with Agentforce? Does it offer inbuilt protection rules?
Agentforce applies Salesforce’s security model, including role-based access, data masking, and compliance-ready guardrails. With our Salesforce Agentforce Implementation Services, you can implement additional custom security policies to align with your industry’s compliance standards.