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Our Select Customers

Our Select Customers

Online Community Services We Offer

Right Platform Selection

Get a robust platform that fulfills your feature requirements and reduces operating costs along with providing in-depth insights

Community Strategy

Unlock the true potential of your community through a well-researched, data-driven strategy, and proper gap analysis to create a winning roadmap

UI and UX Setup

Deliver a profound user experience to your community members with responsive designs, easy navigation, and engaging visuals

Community Migration

Make a swift move to scalable, feature rich & strategic fit community management platform with zero data loss & time-bound migration

Advance Customization

Leverage the power of tailor-made solutions that complement your brand’s identity and achieve desired business objectives

Gamification

Build data-driven gamification strategies to encourage and improve user engagement in your community

Integrations

Boost community performance by quickly integrating CRM, marketing automation, search solution, and other third-party apps

Search Solution

Help users find right information at a click by deploying powerful, scalable, and next-gen enterprise search engine, built specifically for communities

Community Analytics

Employ real-time dashboards to analyze ever-changing user behavior and deep dive into community performance to create winning community strategies

Community Management

Establish an effective community presence by regularly monitoring community performance, mitigating risks, and improving user experience

Knowledge Base Design

Deliver self-service and drive case deflection rate by creating a comprehensive knowledge base for your users

Verticalized Approach

Set up a highly engaging and ROI-driven community that suits your industry and business requirements perfectly

Online Communities Brochure

Build engaging external and internal communities with our Online Community Services

Platforms We Excel In

Salesforce

Improve the experience of your Lightning salesforce communities with our lightning ready component and skins

Lithium

Communities that are responsive, mobile ready & cost-effective, backed by the creativity and expertise of our lithium All-Stars and top community contributors

Jive

Custom development solution to boost Jive-n, Jive-X & Jive daily for your collaboration needs and smooth migration to other platform

Drupal

Leveraging the flexibility of this open source tech provider, our developers deliver engaging communities

WordPress

Communities that are cost-effective, flexible, scalable & visually appealing

Sharepoint

Communities that have Microsoft familiar UI, conjoined with our expertise

Trusted Industry Partners

Custom Integrations

Some of Our Work

SaaS Apps Provider

Created Multi-functional customer community by integrating Customer, Partner & Employee Communities, & LMS within 40 and days

Company Review Portal

Developed a Multilingual and SEO-friendly Web Portal for a Career Community

Computer Software Company

Strengthened Customer-Partner Relationship with a Dedicated Partner Community

From Our Blog

6 Steps for a Flawless Inbound Marketing Strategy – The HubSpot Way

“These days, people want to learn befo...

18 Feb 2019 in Email Marketing, HubSpot
Top 5 Marketing Automation Trends for 2019

“Automation is good, so long as you kn...

11 Jan 2019 in Artificial Intelligence, Content Ma
Is Your HubSpot Instance Wholesome?

Marketers! Does your HubSpot instance ev...

03 Jan 2019 in Demand Generation, HubSpot
Visit Our Blog

SearchUnify

Federated Search

Pull content from anywhere across your organization with out-of-the box connectors and a universal API that connects to any content source of your choice

AI-Powered Relevance

Display the most relevant results first with machine learning algorithms that analyze users’ search behavior and the option to manually boost search rankings

Virtual Agent

Stay ‘always-on’ with an inbuilt search-powered chatbot that enhances the user experience with actionable conversations

Personalized Results

Deliver personalized results & recommendations to all your users based on access permissions, roles, behavior and interests

Smarter UI

Guide users to relevant results with a smarter UI that uses customized facets and intelligent navigation for easier knowledge discovery

Rich Insights

Prove community ROI with insights into key metrics like case deflection and CSAT. Identify and fill content gaps, and measure engagement with built-in search analytics

Salesforce-Jira Connector

A connector that enhances collaboration between your support and product/engineering teams. Make use of it to enable a seamless, bidirectional, and secure information flow at a single price point.

  • No user defined limit
  • More transparent case management
  • Increased agent productivity
  • Faster case resolution
  • Higher customer retention
Know More

Lithium-Salesforce Connector

A reliable, scalable, and secure way to bring Salesforce’s case management capabilities to your Lithium-powered community to maximize support productivity and reduce support costs.

  • Seamless data synchronization
  • Easy case escalation
  • Hassle-free case management
  • Higher case deflection
  • Suggestive search
Know More

Our Products Sheets

Marketo
Cognitive Search For Engaging Experiences on Your Community. Download Now
Marketo + Salesforce
Increase Collaboration. Enable Information Access. Improve Customer Support. Download Now
Marketo + Salesforce
Improve Self-Service on Your Online Communities. Download Now

Trusted Industry Partners

Custom Integrations

From Our Blog

How Grazitti’s Drupal Marketo Connector module is helpful for form prefill?

How can the Prefill feature enhance the ...

23 May 2019 in Connectors, Drupal
How to Integrate Salesforce Ideas and Jira Effortlessly?

Many companies in the past decades have ...

14 May 2019 in JIRA, Salesforce
Swiftly Migrate from Zendesk to Salesforce Service Cloud – Story of a Unified Analytics Platform Provider

Four out of every five customers say the...

13 May 2019 in Salesforce, Salesforce Service Clou
Visit Our Blog

E-Books

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