MadCap Flare Services and Solutions | Grazitti Interactive

Responsive Themes

Customizable and Mobile-Friendly

We build Madcap Flare custom themes that are responsive and branded as per your community and website.

Our themes improve the:

  • Flexibility of pages
  • Mobile-friendliness
  • Page speed and performance
Responsive Themes

Multi-Channel Publishing

Produce Content on Various Platforms

We help in publishing your content on multiple channels such as mobiles, desktops, and online print through a single input.

Multi-channel publishing boosts:

  • ROI for content creation
  • Outreach of content
  • User-friendliness
Multi-Channel Publishing

Repurpose Sections

Publish Documents in Multiple Formats

We repurpose content and publish it on different platforms using plugins such as MadCap Connect for Salesforce or MadCap Connect for Zendesk and the Clean XHTML Output.

Repurposing your content can help:

  • Publish content on Salesforce or Zendesk
  • Get maximum value out of your content
  • Add sections to the knowledge base
Repurpose Sections

Customized Solutions

Tailor-Made Results to Suit Your Needs

We offer custom-built solutions that suit your unique requirements to deliver the best outcome.

Through customization, you can:

  • Enhance capabilities of the core platform
  • Improve the usability of the platform
  • Reduce the need to buy third-party plugins
Customized Solutions

Search Solution

Implement an AI-Driven Search Solution

Grazitti’s cognitive search tool, SeachUnify, uses AI-powered algorithms to deliver relevant and personalized results.

Our search solution can help in:

  • Boosting engagement rate
  • Amplifying case deflection rate
  • Augmenting self-service
Search Solution

Content Creation

Premium Authoring Services

We have an in-house content team that can assist you in producing topic-based, micro-content, or any other forms of technical content authoring.

Through topic-based or micro-content authoring you can:

  • Modularize content into smaller chunks
  • Single source content and reuse it for different purposes
  • Have multiple formats for publishing content
Content Creation

Support

Troubleshooting Available Round-The-Clock

If you face any difficulties with respect to authoring, publishing, or any other MadCap-related challenges, our experts will be available to help you out 24/7.

Through our support service, you get:

  • Regular maintenance after deployment
  • 24*7 MadCap support from MAD-certified experts
  • Bug fixing and troubleshooting
Support

We Deliver Extraordinary Results

Trust us with your MadCap projects. We are experts at advanced customizations, integrations, and developing products that foster growth and boost returns.

Some of Our Customers

Our MadCap Flare experts have provided cutting-edge solutions for content creation, publishing, knowledgebase development, etc. for a number of organizations.

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