Our Salesforce-Native, Lightning-Ready Products
Sinergify
Sinergify is an AI-powered Salesforce Jira connector that enables seamless bi-directional sync of issues, comments, attachments, and statuses. When integrated with Agentforce, Sinergify delivers fast, efficient, and context-aware customer support.
Autopex
Autopex is a conversational AI platform that enables users to manage data, metadata, permissions, and automation using natural language. It reduces manual effort, accelerates operations, and empowers teams to perform complex Salesforce tasks without writing code.
Email-to-Case Advance (E2CA)
E2CA enhances Salesforce case management by intelligently processing inbound emails, using AI-driven filtering, cleanup, and enrichment. It eliminates email loops, cleans subject lines, and improves case creation accuracy, delivering faster customer resolutions.
KaseSync
KaseSync is an online community and support platform integration tool that connects Khoros, Higher Logic Vanilla, Gainsight and more with Salesforce, streamlining case management. It uses AI-driven insights to analyze sentiment and prioritize cases, ensuring quicker resolutions and enhanced support.
ScoreNotch
A Salesforce native and lightning-ready product that enables you to drive dynamic gamification and expand community engagement with customizable, drag-and-drop actions. It is compliant with standard and custom Salesforce objects.
Zendesk and Salesforce Knowledge Connector
The Zendesk and Salesforce Knowledge Connector enables seamless synchronization of knowledge articles between Zendesk and Salesforce. It ensures consistent content across support platforms and empowers agents with unified access to accurate knowledge resources.
Dupe Manager
Dupe Manager is a Salesforce data hygiene solution that identifies, prevents, and merges duplicate records across standard and custom objects. With configurable rules and automation, it helps teams maintain accurate data and customer trust.
IdeasPro
IdeasPro is a Salesforce idea management solution that enables customers, partners, and employees to submit, vote, and collaborate on ideas. It helps to capture actionable feedback, prioritize innovation, and drive continuous product and service improvements.
GuideIn
GuideIn is a Salesforce in-app guidance solution that delivers contextual walkthroughs, tooltips, and onboarding experiences. It helps to improve user adoption, reduce training effort, and guide users through key processes directly within Salesforce.
Salesforce Field Service Lightning Booster
Field Service Lightning Booster extends Salesforce FSL capabilities by optimizing scheduling, inventory tracking, and service workflows. It helps field teams improve operational efficiency, reduce service delays, and deliver consistent on-site customer experiences.
Salesforce Community Cloud Utilities
Video Center
A solution to showcase video content on Salesforce-powered communities using a number of pre-built templates that our experts have developed.
Community Discussions
A utility that provides an interactive and intuitive way of managing groups and their questions with highly-customizable and pre-built community pages.
Community Ideas
A custom Ideas component for Salesforce Lightning Experience so that users need not switch to Salesforce Classic to access ideas.
Zendesk and Salesforce Connector
Enabling users to sync knowledge-base articles, tickets, organizations, as well as external and internal users in a smooth manner, the Zendesk and Salesforce connector is a Lightning-ready solution that establishes a unidirectional flow of data from Zendesk to Salesforce.
Knowledge Capture
A utility that enables IT support teams to systematically capture knowledge and make it available to people to help them deliver faster and improved IT support solutions.
Custom Header
A solution to build custom community headers with a set of unique designs manageable from the backend.
Dynamic Questions for Case Creation
A custom solution to include a questionnaire set-based workflow in support case creation process.
Community Group Email Digests
A solution with custom components and triggers to control out-of-the-box email digest including custom features to overpower Salesforce-end limitations and better UI of emails.
Profile Progress Tracker
A Lightning-compliant utility that enables you to track the profile completion percentage of community users.
Salesforce Article Export
An application to export knowledge articles from a Salesforce Org into a zip format. The zip file includes rich text, images, and videos in a format compatible with the article import feature in Salesforce.
Spam Wall
Spam Wall is a moderation solution that integrates with Salesforce communities. It automatically detects, deletes, and blocks user-generated content that is deemed unacceptable for a community. It automatically learns the words that the community moderator marks as spam in a post and blocks future posts containing those words.
Salesforce Service Cloud Utilities
QuickCreate
A utility to create records from any object (standard and custom) from the console app. It can be done without opening any tab.
SlackForce
A solution that enables two-way communication between Salesforce Community and Slack channels. It also helps you send new or updated feeds to Slack channels, enabling agents to reply to community posts directly.
Case Quality Management
A component to provide support managers with a custom interface to review cases handled by agents and rate them.
Einstein Vision
A component that leverages Einstein Optical Character Recognition (OCR), Einstein Intent, and Sentimental APIs to automate a number of support workflows in Service Cloud.Salesforce AI Utilities
SKU Insite
SKU Insite is a Salesforce-compatible utility designed to help sales reps boost sales through effective cross-selling and up-selling strategies. It analyzes leads and account data to recommend the best products for each customer. It also lets admins clean up product data by merging, archiving, or deleting outdated products.
Agent Assist
A system that enhances live agent chat interactions with features, such as sentence auto-completion, character length control, message regeneration, and suggestive replies. It aims to boost response speed & accuracy, customer satisfaction, and agent productivity.
Meeting Evaluator
This utility seamlessly integrates Zoom with Salesforce, automating case creation and leveraging AI to summarize meetings. It enhances efficiency with real-time data transfer, detailed call insights, and actionable next steps, all displayed in an intuitive Lightning Web Component (LWC) interface.
Collect Caller
This utility revolutionizes customer support by automatically creating and populating Salesforce cases from voice calls. It leverages AI to categorize issues, assign cases to appropriate agents, and enable instant closure for resolved matters.
Case Timeline Console
The case console utility enhances customer-agent interactions with features like case timeline visualization, sentiment-based alerts, past case references, and automatic sentiment-based escalation. Additionally, it integrates with existing systems and provides a user-friendly interface to boost operational efficiency.
Einstein BOT Advance
It integrates ChatGPT into Salesforce for dynamic intent recognition, enabling seamless LWC communication and comprehensive case management within the chat interface. It offers users HTML text formatting, multiple file uploads during case creation and ChatGPT analysis for better intent management.
Dev AI Console
These utilities enable extraction and code review for Salesforce Metadata. Key features include the Metadata Assistant, which allows users to query metadata; One-Click Documentation, which generates crisp and clear documentation; and One-Click Code Review, offering code-based suggestions and best practices.Salesforce Sales Cloud Utilities
Contact Merge
A custom component to merge existing contacts for Lightning Experience as Contact Merge is only available in Salesforce Classic.
Custom Campaign Attribution
A utility that enables you to manage campaign attribution in different models.
Opportunity Product Splits
A component to provide revenue splits amongst opportunity team members for multiple products (based on contribution) under an opportunity as the standard Salesforce functionality splits revenue on the basis of opportunity amount.
Revenue Schedule
A component that provides a single page view of revenue schedules of all the products under an opportunity and overpowers the limitations of basic swap functionality.
Mass Lead Convert
A Salesforce-native solution that enables users to convert multiple leads from a single screen, eliminating the need to convert one lead at a time.Migrations
Khoros and Salesforce Migration Package
Move your online community from Khoros to Salesforce with no data loss and securing content types like knowledge-base, users, ideas, discussions, etc.
MS Dynamics to Salesforce Migration
Move from Microsoft Dynamics to Salesforce ascertaining zero data loss, securing workflows, and customizing/personalizing Orgs based on requirements.
Jive to Salesforce Migration
Migrate your Jive-powered online community to Salesforce Community Cloud preserving all your data (users, discussions, articles, etc.).
Zendesk to Salesforce Migration
Move your support operations including knowledge-base from Zendesk to Salesforce with a personalized and tailor-made Salesforce Org based on your business requirements.
Numera to Salesforce Migration
Migrate your case-logging tool from Numera to Salesforce while preserving case data including historical data.
Integrations
Netsuite and Salesforce Integration
Enable the flow of data from Netsuite to Opportunity object in Salesforce.
Conga and Salesforce Integration
Allow sales reps to generate dynamic quotations while sending quotes to customers.
DocuSign and Salesforce Integration
Integrate DocuSign and Salesforce for e-signatures using the Rest API.
Drift and Salesforce Integration
Allow syncing of conversations with buyers from Drift to Salesforce.
Slack and Salesforce Integration
Enable the flow of conversations from Slack to Salesforce and fetch information from Salesforce and share it on Slack within few commands.
Our Salesforce-Native, Lightning-Ready Products
Sinergify
Sinergify is an AI-powered Salesforce Jira connector that enables seamless bi-directional sync of issues, comments, attachments, and statuses. When integrated with Agentforce, Sinergify delivers fast, efficient, and context-aware customer support.
Autopex
Autopex is a conversational AI platform that enables users to manage data, metadata, permissions, and automation using natural language. It reduces manual effort, accelerates operations, and empowers teams to perform complex Salesforce tasks without writing code.
Email-to-Case Advance (E2CA)
E2CA enhances Salesforce case management by intelligently processing inbound emails, using AI-driven filtering, cleanup, and enrichment. It eliminates email loops, cleans subject lines, and improves case creation accuracy, delivering faster customer resolutions.
KaseSync
KaseSync is an online community and support platform integration tool that connects Khoros, Higher Logic Vanilla, Gainsight and more with Salesforce, streamlining case management. It uses AI-driven insights to analyze sentiment and prioritize cases, ensuring quicker resolutions and enhanced support.
ScoreNotch
A Salesforce native and lightning-ready product that enables you to drive dynamic gamification and expand community engagement with customizable, drag-and-drop actions. It is compliant with standard and custom Salesforce objects.
Zendesk and Salesforce Knowledge Connector
The Zendesk and Salesforce Knowledge Connector enables seamless synchronization of knowledge articles between Zendesk and Salesforce. It ensures consistent content across support platforms and empowers agents with unified access to accurate knowledge resources.
Dupe Manager
Dupe Manager is a Salesforce data hygiene solution that identifies, prevents, and merges duplicate records across standard and custom objects. With configurable rules and automation, it helps teams maintain accurate data and customer trust.
IdeasPro
IdeasPro is a Salesforce idea management solution that enables customers, partners, and employees to submit, vote, and collaborate on ideas. It helps to capture actionable feedback, prioritize innovation, and drive continuous product and service improvements.
GuideIn
GuideIn is a Salesforce in-app guidance solution that delivers contextual walkthroughs, tooltips, and onboarding experiences. It helps to improve user adoption, reduce training effort, and guide users through key processes directly within Salesforce.
Salesforce Field Service Lightning Booster
Field Service Lightning Booster extends Salesforce FSL capabilities by optimizing scheduling, inventory tracking, and service workflows. It helps field teams improve operational efficiency, reduce service delays, and deliver consistent on-site customer experiences.
Integrations
Netsuite and Salesforce Integration
Enable the flow of data from Netsuite to Opportunity object in Salesforce.
Conga and Salesforce Integration
Allow sales reps to generate dynamic quotations while sending quotes to customers.
DocuSign and Salesforce Integration
Integrate DocuSign and Salesforce for e-signatures using the Rest API.
Drift and Salesforce Integration
Allow syncing of conversations with buyers from Drift to Salesforce.
Slack and Salesforce Integration
Enable the flow of conversations from Slack to Salesforce and fetch information from Salesforce and share it on Slack within few commands
Salesforce Community Cloud Utilities
Video Center
A solution to showcase video content on Salesforce-powered communities using a number of pre-built templates that our experts have developed.
Community Ideas
A custom Ideas component for Salesforce Lightning Experience so that users need not switch to Salesforce Classic to access ideas.
Knowledge Base
A set of pre-built Knowledge components including multi-lingual options, federated search, etc.
Custom Header
A solution to build custom community headers with a set of unique designs manageable from the backend.
Dynamic Questions for Case Creation
A custom solution to include a questionnaire set-based workflow in support case creation process.
Community Group Email Digests
A solution with custom components and triggers to control out-of-the-box email digest including custom features to overpower Salesforce-end limitations and better UI of emails.
Profile Progress Bar
A custom component that will show the profile completion percentage of community users.
Salesforce Service Cloud Utilities
QuickCreate
A utility to create records from any object (standard and custom) from the console app. It can be done without opening any tab.
SlackForce
A solution that enables two-way communication between Salesforce Community and Slack channels. It also helps you send new or updated feeds to Slack channels, enabling agents to reply to community posts directly.
Case Quality Management
A component to provide support managers with a custom interface to review cases handled by agents and rate them.
Einstein Vision
A component that leverages Einstein Optical Character Recognition(OCR), Einstein Intent, and Sentimental APIs to automate a number of support workflows in Service Cloud.Salesforce Sales Cloud Utilities
Contact Merge
A custom component to merge existing contacts for Lightning Experience as Contact Merge is only available in Salesforce Classic.
Custom Campaign Attribution
A utility that enables you to manage campaign attribution in different models.
Opportunity Product Splits
A component to provide revenue splits amongst opportunity team members for multiple products (based on contribution) under an opportunity as the standard Salesforce functionality splits revenue on the basis of opportunity amount.
Revenue Schedule
A component that provides a single page view of revenue schedules of all the products under an opportunity and overpowers the limitations of basic swap functionality.
Mass Lead Convert
A Salesforce-native solution that enables users to convert multiple leads from a single screen, eliminating the need to convert one lead at a time.Migration
Khoros and Salesforce Migration Package
Move your online community from Khoros to Salesforce with no data loss and securing content types like knowledge-base, users, ideas, discussions, etc.
MS Dynamics to Salesforce Migration
Move from Microsoft Dynamics to Salesforce ascertaining zero data loss, securing workflows, and customizing/personalizing Orgs based on requirements.
Jive to Salesforce Migration
Migrate your Jive-powered online community to Salesforce Community Cloud preserving all your data (users, discussions, articles, etc.).
Zendesk to Salesforce Migration
Move your support operations including knowledge-base from Zendesk to Salesforce with a personalized and tailor-made Salesforce Org based on your business requirements.
Numera to Salesforce Migration
Migrate your case-logging tool from Numera to Salesforce while preserving case data including historical data.
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