Services We Offer
Brand Compliance
Creating customized and tailored front-end designs that easily blend in with existing systems and branding guidelines
Case Deflection
Minimizing the number of cases to achieve a higher return on investment and provide better customer support
Custom Gamification
Employing gamification strategies via points, badges, rewards, etc. to improve user engagement and advocacy
Responsive Design
Building powerful, responsive communities that work across devices – mobile,
tablet, and desktop
Custom Integrations
Building bi-directional and seamless integrations with third-party platforms like Apache Solr, Service Cloud, Zendesk, Jira and more
Federated Search
Implementing suggestive search on a case/ticket/issue creation pages with data from different data sources including Service Cloud, Confluence, and more
Case Escalation
Rerouting unresolved cases automatically and helping users track progress towards a
resolution
Knowledge Base
Building a powerful and credible knowledge base that is pre-requisite for any community for accurate information
Online Communities Brochure
Build engaging external and internal communities with our Online Community Services
Testimonials
Why Customer Community?
Your customers need a seamless customer experience on every touchpoint, out-of-the-box thinking, and relevant material to keep engagement rates high. This is where a customer community comes in.
It’s a platform that can help you better engage with your customers, improve retention rates, increase engagement, incorporate feedback, and help your customers see results with your product or service.
We establish community success through sheer professionalism. Click here to know more about our successful approach to online communities.
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