By continuing to use our website, you consent to the use of cookies. Please refer our cookie policy for more details.

    Our Valued Customers

    Services We Offer

    Brand Compliance

    Creating customized and tailored front-end designs that easily blend in with existing systems and branding guidelines

    Case Deflection

    Minimizing the number of cases to achieve a higher return on investment and provide better customer support

    Custom Gamification

    Employing gamification strategies via points, badges, rewards, etc. to improve user engagement and advocacy

    Responsive Design

    Building powerful, responsive communities that work across devices – mobile,
    tablet, and desktop

    Custom Integrations

    Building bi-directional and seamless integrations with third-party platforms like Apache Solr, Service Cloud, Zendesk, Jira and more

    Federated Search

    Implementing suggestive search on a case/ticket/issue creation pages with data from different data sources including Service Cloud, Confluence, and more

    Case Escalation

    Rerouting unresolved cases automatically and helping users track progress towards a
    resolution

    Knowledge Base

    Building a powerful and credible knowledge base that is pre-requisite for any community for accurate information

    Community Platforms

    Online Communities Brochure

    Build engaging external and internal communities with our Online Community Services

    Online communities Datasheet

    Our Connectors

    Khoros Salesforce
    Case Connector

    Salesforce Knowledge
    Khoros Connector

    Higher Logic Salesforce
    Case Connector

    Why Customer Community?

    Your customers need a seamless customer experience on every touchpoint, out-of-the-box thinking, and relevant material to keep engagement rates high. This is where a customer community comes in.

    It’s a platform that can help you better engage with your customers, improve retention rates, increase engagement, incorporate feedback, and help your customers see results with your product or service.

    We establish community success through sheer professionalism. Click here to know more about our successful approach to online communities.

    From Our Blog

    SharePoint Document Management: Streamline Your Workflows and Elevate Collaboration

    Many global corporations face the challe...

    03 Oct 2024 in SharePoint
    The Role of Online Communities in the Manufacturing Sector

    The manufacturing sector has evolved in ...

    13 Sep 2024 in Communities
    Empowering Wellness: The Rise of Online Health Communities

    In the healthcare space, patients often ...

    11 Sep 2024 in Communities
    Visit Our Blog

    E-Books

    Get in Touch

    Thanks for your request. We will get in touch with you shortly.