Our Products
Sinergify – A
Connector
-Jira Demolish the communication barriers between your product and support teams
Email to Case
Advance
Improve your support team’s productivity by deploying an enhanced version of standard Email-to-Case
Lithium-
Case ConnectorBring the capabilities of Salesforce case management into your Lithium-powered online community
Lithium-
Knowledge ConnectorSynchronize the articles created and stored in Salesforce Knowledge with right category type in your Lithium community
SearchUnify for
Help your support reps retrieve information from multiple integrated knowledge sources to reduce the average case resolution time
Ideas Pro
Prioritize the customer suggestions posted on your community by linking the Idea object with an Account object
Our Customers Love Us

Grazitti and Marketo Support have successfully partnered to rollout rich functionally and innovation on our Customer Community and Support Portal. Beyond core development skills to implement business functionally in SFDC Service Cloud and Customer Community, the Grazitti team has been a valued contributor to recommend technology such as Solr text search, workflow optimizations and web creative design.

I really admire the team hard work, dedication and sense of responsibility. It has also been very easy to approach the team, even during late hours, which I appreciate very much.

Right from start the Grazitti team gave us the confidence that we do not need to have a plan B. Once things started rolling – they were able to accommodate a number of requirements that were made by the operating teams within the timeframe.

Very customer-focused team, broad skill set, able to handle most technical challenges, nice guys to work with!

Grazitti’s expertise with both Salesforce and Apttus has helped increase sales efficiency, maximized our ROI on both the platforms and improved our sales processes tremendously.

I have been very impressed with the quality and speed of work from Grazitti. Working with Grazitti has been instrumental in the creation of Optiverse, and your work will continue to be crucial for fine-tuning the community user experience.
Why Partner with Us?
Your Success
Comes First
Three things define us: Customer-centricity, focus on research, and a penchant for asking questions. These qualities allow us to communicate regularly, and deliver in your budget and time.
We Are an ISV and Cloud
Alliance Partner
We have been associated with the SFDC for several years and enjoy a reputable partnership.
We Leverage Our Industry Experience
to Deliver Solutions
Having worked in a number of verticals, we understand your pain points and offer well-researched and tried-and-tested solutions.
We Have Expertise Across All
Products
With 10+ years of experience in crafting innovative solutions on the Salesforce platform, we are your trusted partners with cross-product expertise.
Our Solutions Are
Holistic
Your Service Cloud does not exist as standalone implementation. We work with you to understand the role, each Salesforce component plays in your business, to suggest solutions that fit in the bigger picture.
Our Project Success Managers
Ensure Seamless Delivery
Be it hours, billing, or a smooth relationship, our product success managers keep you on the top of developments in your project. We emphasize clear and frequent communication.