Navigation & Mapping
Setting up a scalable, flexible & organized navigational structure and sitemap for a managed knowledge base
Dividing the content into proper, custom categories to classify the content types, groups and subgroups such as troubleshooting content, help articles, FAQs, etc.
Knowledge Base Skinning
Providing a clean, striking look & feel for your help portal that is aligned with the branding guidelines of your company and is integrated with your existing systems and website/community
Strengthening the knowledge base with Full text/Federated search, auto-suggest modules, filters, multilingual capabilities, tags – exact & synonym based, and more
Building easily deployable and tailor-made communities, which are responsive, engaging, brand cognizant and have in-built capabilities for a knowledge base
Implementing custom widgets, responsive interface, and additional functionalities to fit unique business requirements
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