By continuing to use our website, you consent to the use of cookies. Please refer our cookie policy for more details.
Grazitti Interactive Logo

    Our Select Customers

    Our Select Customers

    Online Community Services We Offer

    Right Platform Selection

    Get a robust platform that fulfills your feature requirements and reduces operating costs along with providing in-depth insights

    Community Strategy

    Unlock the true potential of your community through a well-researched, data-driven strategy, and proper gap analysis to create a winning roadmap

    UI and UX Setup

    Deliver a profound user experience to your community members with responsive designs, easy navigation, and engaging visuals

    Community Migration

    Make a swift move to scalable, feature rich & strategic fit community management platform with zero data loss & time-bound migration

    Advance Customization

    Leverage the power of tailor-made solutions that complement your brand’s identity and achieve desired business objectives

    Gamification

    Build data-driven gamification strategies to encourage and improve user engagement in your community

    Integrations

    Boost community performance by quickly integrating CRM, marketing automation, search solution, and other third-party apps

    Search Solution

    Help users find right information at a click by deploying powerful, scalable, and next-gen enterprise search engine, built specifically for communities

    Community Analytics

    Employ real-time dashboards to analyze ever-changing user behavior and deep dive into community performance to create winning community strategies

    Community Management

    Establish an effective community presence by regularly monitoring community performance, mitigating risks, and improving user experience

    Knowledge Base Design

    Deliver self-service and drive case deflection rate by creating a comprehensive knowledge base for your users

    Verticalized Approach

    Set up a highly engaging and ROI-driven community that suits your industry and business requirements perfectly

    Online Communities Brochure

    Build engaging external and internal communities with our Online Community Services

    Platforms We Excel In

    Salesforce

    Improve the experience of your Lightning salesforce communities with our lightning ready component and skins

    Khoros

    Communities that are responsive, mobile ready & cost-effective, backed by the creativity and expertise of our Khoros All-Stars and top community contributors

    Jive

    Custom development solution to boost Jive-n, Jive-X & Jive daily for your collaboration needs and smooth migration to other platform

    Drupal

    Leveraging the flexibility of this open source tech provider, our developers deliver engaging communities

    WordPress

    Communities that are cost-effective, flexible, scalable & visually appealing

    Sharepoint

    Communities that have Microsoft familiar UI, conjoined with our expertise

    Trusted Industry Partners

    Custom Integrations

    Some of Our Work

    SaaS Apps Provider

    Created Multi-functional customer community by integrating Customer, Partner & Employee Communities, & LMS within 40 and days

    Company Review Portal

    Developed a Multilingual and SEO-friendly Web Portal for a Career Community

    Computer Software Company

    Strengthened Customer-Partner Relationship with a Dedicated Partner Community

    From Our Blog

    blog-posts

    “These days, people want to learn befo...

    18 Feb 2019 in Email Marketing, HubSpot
    blog-posts

    “Automation is good, so long as you kn...

    11 Jan 2019 in Artificial Intelligence, Content Ma
    blog-posts

    Marketers! Does your HubSpot instance ev...

    03 Jan 2019 in Demand Generation, HubSpot
    Visit Our Blog

    SearchUnify

    Federated Search

    Pull content from anywhere across your organization with out-of-the box connectors and a universal API that connects to any content source of your choice

    AI-Powered Relevance

    Display the most relevant results first with machine learning algorithms that analyze users’ search behavior and the option to manually boost search rankings

    Virtual Agent

    Stay ‘always-on’ with an inbuilt search-powered chatbot that enhances the user experience with actionable conversations

    Personalized Results

    Deliver personalized results & recommendations to all your users based on access permissions, roles, behavior and interests

    Smarter UI

    Guide users to relevant results with a smarter UI that uses customized facets and intelligent navigation for easier knowledge discovery

    Rich Insights

    Prove community ROI with insights into key metrics like case deflection and CSAT. Identify and fill content gaps, and measure engagement with built-in search analytics

    Sinergify

    A connector that integrates Salesforce and Jira and is hosted on top of the Salesforce. It enables the integration of all standard and any custom object of Salesforce with any Jira products like Core, Ops, Software, and Service Desk. It supports both cloud and on-premises versions of Jira and helps to achieve customer-centricity and enable flawless cross-functional collaboration by keeping your different teams on the same page.

    • Uncurbed information access
    • Faster case closures
    • Enhanced service experience
    • Intelligent sales
    • More revenue
    • No user-defined limit
    • Be more customer-centric
    Know More

    Khoros-Salesforce Connector

    A reliable, scalable, and secure way to bring Salesforce’s case management capabilities to your Khoros-powered community to maximize support productivity and reduce support costs.

    • Seamless data synchronization
    • Easy case escalation
    • Hassle-free case management
    • Higher case deflection
    • Suggestive search
    Know More

    Our Products Sheets

    Marketo
    Cognitive Search For Engaging Experiences on Your Community. Download Now
    Marketo + Salesforce
    Impeccable Cross-Functional Collaboration. Superior Customer Experience. Better Customer-Centricity.Download Now
    Marketo + Salesforce
    Improve Self-Service on Your Online Communities. Download Now

    Trusted Industry Partners

    Custom Integrations

    From Our Blog

    blog-posts

    Just days after Salesforce closed the ma...

    12 Aug 2019 in Salesforce
    blog-posts

    Salesforce.com, Inc. has announced a str...

    08 Aug 2019 in Salesforce
    blog-posts

    I am not going to go back to the books t...

    05 Aug 2019 in Email to Case Advance
    Visit Our Blog

    E-Books

    Get in Touch