- Online Communities
- Salesforce Einstein Services
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Service Cloud Voice
- Salesforce Marketing Cloud
- Salesforce Commerce Cloud
- Cloud Integrations
- Salesforce Migration Services
- Salesforce QA
- Salesforce Customization Services
- Salesforce Revenue Cloud Services
- Salesforce Implementation services
- Sales Optimization
- Salesforce CPQ
- Mobile App & Web Dev
- Analytics & Data Science
- Enterprise Services
- IT Service Management
- Information Security
- Digital Marketing
- Quality Assurance
- AEM Marketo Connector
- M-Clean: Real-time Marketo Dedupe App
- M-Hive: Marketo Assets Backup
- Onemark – A Pre-fill Solution for Marketo Forms
- WordPress Marketo Connector
- Maginate: Magento Marketo Integration Connector
- Cartiveo: Shopify Marketo Integration Connector
- Drupal Marketo Integration Connector
- Free Assets (Marketing Automation)
- All Products and Utilities
- Sinergify – Salesforce and Jira Integration
- ScoreNotch – Dynamically Gamified Communities
- Email to Case Advance – Streamlined Case Management
- IdeasPro – Effective Idea Management
- Zendesk – Salesforce Connector
- GuideIn – Building Walkthroughs on Salesforce Communities
- Dupe Manager – Simplified Data Deduplication
- ZakCalendar Scheduler
- Field Service Booster
- Search Solution
- Selenium Framework
- Microsoft Dynamics 365
- Online Community
- Contact Us
- By Business Function
Integrated Solutions to Reduce Support Costs & Increase ROI
Organizations with robust customer support processes deliver a frictionless customer experience.
To make this possible, you need technology solutions that are seamless and deeply integrated with your core support processes.
Grazitti works with you to customize your support tools like Salesforce Service Cloud, Zendesk and more to deliver social customer service solutions that result in immediate support cost drop, case deflection rise, productivity gains and customer support ROI increase.
Some of the solutions, that we have delivered include:
- Enhanced Service Cloud Setups
- Support Communities
CRM Integration with 3rd Parties
- Custom Reports & Dashboards
Anton ChiangSenior Manager, Community & Support Programs, Centrify
Thank you for your hard work and dedication in helping us launch our new community! The new community looks great, and I am very happy with the partnership and support Grazitti has provided for this project. I’ve been in the online community management business for almost a decade now, and it is rare to come across a developer partner with your holistic understandings of community management best practices, design, user experience and platform capabilities. Your team has been extremely responsive and capable, and we couldn’t ask for a better business partner!
David SkybergProduct Manager, Ping Identity
Right from start the Grazitti team gave us the confidence that we do not need to have a plan B. Once things started rolling – they were able to accommodate a number of requirements that were made by the operating teams within the timeframe.
Patricia LughezzanGroup Vice President, Customer Support & Advocacy, Marketo Inc.
Grazitti and Marketo Support have successfully partnered to rollout rich functionality and support Portal. Beyond core development skills to implement business functionally in SFDC Service Cloud and Customer Community, the Grazitti team has been a valued contributor to recommend technology such as Solr text search, workflow optimizations, and web creative design.
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