Organizations with robust customer support processes deliver a frictionless customer experience.
To make this possible, you need technology solutions that are seamless and deeply integrated with your core support processes.
Grazitti works with you to customize your support tools like Salesforce Service Cloud, Zendesk and more to deliver social customer service solutions that result in immediate support cost drop, case deflection rise, productivity gains and customer support ROI increase.
Some of the solutions, that we have delivered include:
- Enhanced Service Cloud Setups
- Support Communities
- CRM Integration with 3rd Parties
- Custom Reports & Dashboards
Salesforce Service Cloud Optimization for an engaging and functional support portal
Custom Community Management Services, Jive & Salesforce Service Cloud Integration, and advanced Analytics solutions
Advanced, custom Salesforce Community and custom Salesforce development solutions delivered within challenging timeframes