Unified Commerce
Salesforce Commerce Cloud integrates digital and physical channels, providing a seamless shopping experience across online and brick-and-mortar stores, ensuring consistent service and product offerings.
Your Result-Driven Salesforce Crest Partner
Our Customers
Supercharge CX and Boost Conversions With Our
B2C and B2B Commerce Cloud Expertise
Stop surviving, start thriving in the digital age. Grazitti isn’t just another Salesforce professional services implementation partner – we’re your commerce growth engine. We have skills and diversified experience in B2C and B2B Commerce Cloud to ensure that you can clinch more leads and conversions.
Powering B2B & B2C Success With Salesforce Commerce Cloud Services. Here’s How!
B2C Salesforce Commerce Cloud
- Optimize Sales Funnel and Conversion Rates
Employ best practices to streamline the sales funnel and boost conversion rates.
- Enhance Social Presence
Utilize social extensions to amplify your brand awareness and strengthen your social media presence.
- Einstein Search Recommendations
Implement AI-driven search recommendations and keyword suggestions for enhanced customer engagement.
- Einstein Sales Strategy
Develop robust sales strategies using Salesforce's Einstein analytics.
B2B Salesforce Commerce Cloud
- Optimize B2B Functions
Streamline B2B operations to meet the specific needs of retail partners.
- CRM Integration
Integrate customer data with Salesforce CRM to track sales, conversions, and other customer activities effectively.
- Sales Strategies
Develop and refine sales strategies with precise insights and analytics data.
Ready to Ignite Your Commerce Journey?
Grazitti doesn’t just build your B2B or B2C commerce solution, we help you grow it. We become an extension of your team, providing the expertise and comprehensive Salesforce Commerce Cloud Services you need to transform your online store into a revenue powerhouse.
Schedule a free 1:1 consultation with our Salesforce Commerce Cloud experts and learn how our Salesforce Commerce Cloud Services can help you achieve e-commerce success.
Why Choose Salesforce Commerce Cloud?
Salesforce Commerce Cloud empowers businesses with a robust suite of features designed to enhance their eCommerce operations and drive growth.
Personalization
AI-driven insights enable highly personalized shopping experiences by tailoring product recommendations, promotions, and content to individual customer preferences.
Mobile Optimization
Ensures a responsive mobile shopping experience with seamless browsing, product discovery, and checkout on smartphones and tablets, maximizing conversions and convenience.
Multi-Site Management
Efficiently manage multiple storefronts from a single platform, controlling catalogs, pricing, promotions, and inventory across various sites for consistency and operational efficiency.
Scalability
Cloud-based infrastructure supports business growth, handling seasonal traffic spikes and global expansion without compromising performance or customer experience.
Omni-Channel
Integrates online, mobile, and in-store channels, synchronizing inventory, customer data, and promotions for a unified shopping journey that drives engagement and loyalty.
Order Management
Streamlined order processing and real-time inventory tracking ensure smooth operations and prompt fulfillment.
Analytics
Provides detailed reports and dashboards offering insights into sales performance, customer behavior, and marketing effectiveness for informed decision-making and continuous improvement.
Security
Prioritizes data security and compliance with robust measures, encryption, and certifications to protect customer data and ensure trustworthiness.
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Unified Commerce
Unified Commerce
Salesforce Commerce Cloud integrates digital and physical channels, providing a seamless shopping experience across online and brick-and-mortar stores, ensuring consistent service and product offerings.
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Personalization
Personalization
AI-driven insights enable highly personalized shopping experiences by tailoring product recommendations, promotions, and content to individual customer preferences.
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Mobile Optimization
Mobile Optimization
Ensures a responsive mobile shopping experience with seamless browsing, product discovery, and checkout on smartphones and tablets, maximizing conversions and convenience.
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Multi-Site Management
Multi-Site Management
Efficiently manage multiple storefronts from a single platform, controlling catalogs, pricing, promotions, and inventory across various sites for consistency and operational efficiency.
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Scalability
Scalability
Cloud-based infrastructure supports business growth, handling seasonal traffic spikes and global expansion without compromising performance or customer experience.
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Omni-Channel
Omni-Channel
Integrates online, mobile, and in-store channels, synchronizing inventory, customer data, and promotions for a unified shopping journey that drives engagement and loyalty.
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Order Management
Order Management
Streamlined order processing and real-time inventory tracking ensure smooth operations and prompt fulfillment.
-
Analytics
Analytics
Provides detailed reports and dashboards offering insights into sales performance, customer behavior, and marketing effectiveness for informed decision-making and continuous improvement.
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Security
Security
Prioritizes data security and compliance with robust measures, encryption, and certifications to protect customer data and ensure trustworthiness.
Beyond Implementation: Your Strategic Partner for B2B & B2C Commerce Cloud Success
With our comprehensive suite of Salesforce Commerce Cloud Services, we empower businesses to achieve success in the digital marketplace.
Inventory & Order Management for Salesforce Commerce Cloud
Efficient inventory management is critical to maintaining optimal stock levels and meeting customer demands. Our Salesforce Commerce Cloud Services include comprehensive inventory management setup, ensuring real-time visibility into stock levels, automated reordering processes, and integration with supply chain management systems.
Storefront Development and Marketing for Salesforce Commerce Cloud
Creating an engaging and high-performing storefront is vital for attracting and retaining customers. Our Salesforce Commerce Cloud Services include developing user-friendly designs and implementing effective marketing strategies, including SEO, content marketing, and social media integration, to drive traffic and boost sales.
Commerce Cloud Digital
Salesforce Commerce Cloud Digital provides a comprehensive suite of tools for managing your online store. Our team of Salesforce consultants can help you leverage these tools to create a seamless digital shopping experience, from product catalog management to personalized promotions. Our Salesforce Commerce Cloud Services ensure that your digital storefront is optimized for performance, security, and scalability.
AI-Powered Commerce
With us, you leverage Salesforce’s Einstein AI to provide personalized product recommendations, predictive analytics, and intelligent search capabilities. Our Salesforce Commerce Cloud Services ensure that you deliver stellar shopping experiences by offering relevant suggestions and insights, increasing engagement, and driving higher conversion rates.
Salesforce Commerce Cloud Order Management
Effective order management is crucial for fulfilling customer expectations. Our Salesforce Commerce Cloud Services streamline the entire order lifecycle, from order capture to fulfillment. This includes inventory visibility, order orchestration, and real-time tracking, ensuring that orders are processed efficiently and delivered on time.
Backend Order Processing
Optimize backend processes such as order entry, payment processing, and shipping logistics with our Salesforce Commerce Cloud Services for faster fulfillment, reduced errors, and improved efficiency.
Salesforce Commerce Cloud Store
Focus on creating and managing your online storefront with a user-friendly interface, secure payment gateways, and mobile responsiveness. Our Salesforce Commerce Cloud Services ensure a robust and reliable online store with best practices for security and performance.
Vendor Management Setup
Maintain a smooth supply chain with effective vendor management. Our Salesforce Commerce Cloud Services include vendor onboarding, system integration, and workflow establishment for order processing and communication, ensuring timely procurement and inventory replenishment.
Catalog Management
Provide a seamless shopping experience with efficient catalog management. We handle product data entry, categorization, and updates within Salesforce Commerce Cloud, ensuring your catalog is always accurate and easily navigable.
Personalization and Customer Segmentation
Deliver personalized shopping experiences with our advanced customer segmentation and personalization services. Through our Salesforce Commerce Cloud Services, we analyze customer behavior and preferences, allowing you to segment your audience and tailor marketing messages and product recommendations.
Payment and Checkout Setup
Reduce cart abandonment with a smooth payment and checkout process. Our Salesforce Commerce Cloud Services include a secure payment gateway setup, optimized checkout flow, and multiple payment options, ensuring a hassle-free transaction experience for customers.
Search Engine Optimization (SEO)
Boost your online visibility with comprehensive SEO services. We optimize your Salesforce Commerce Cloud store for search engines, improving search rankings, driving organic traffic, and increasing discoverability.
Mobile Commerce Setup
Cater to mobile shoppers with a seamless shopping experience. We ensure your Salesforce Commerce Cloud store is optimized for mobile devices, providing a responsive design, fast loading times, and intuitive navigation to capture the mobile market.
Pricing and Promotions
Effective pricing and promotional strategies are key to driving sales and customer loyalty. Our services include setting up dynamic pricing rules, managing discounts and offers, and creating targeted promotional campaigns within Salesforce Commerce Cloud. This helps you attract new customers, retain existing ones, and maximize your revenue.
Testing & Quality Assurance
Ensure the reliability and performance of your eCommerce platform with rigorous testing and quality assurance from our Salesforce Commerce Cloud Services. Our comprehensive testing and quality assurance services include functional, performance, and security assessments to identify and address potential issues, maintaining a seamless and secure shopping experience.
Maximize eCommerce Success With Salesforce Commerce Cloud
Our expertise in Salesforce Commerce Cloud Services empowers customers to craft personalized B2B or B2C experiences that fuel sales and forge lasting customer relationships.
Boost Conversions With Our Salesforce Commerce Cloud Services
The future of commerce is intelligent, secure, and yours. Ignite your growth with Grazitti’s Salesforce Commerce Cloud Services, designed to elevate your online business with seamless integration, personalized customer experiences, and robust data insights.
Consulting
Elevate your eCommerce strategy with our Salesforce Commerce Cloud Services. We optimize your online storefront, enhance user experience, and drive sales growth. Our experts tailor solutions to your business goals, implementing personalized shopping experiences and optimizing digital marketing to ensure sustainable growth and competitive advantage.
Implementation
Drive your eCommerce vision to reality with our expert Salesforce Commerce Cloud Services. We specialize in configuring and deploying scalable eCommerce solutions tailored to your business needs. Our seasoned team ensures a seamless integration, from initial setup to comprehensive training and ongoing support. With our proven methodology and deep technical expertise, we empower you to launch your online store efficiently, optimize performance, and drive revenue growth.
Migration
Transition smoothly from your existing commerce platform to Salesforce Commerce Cloud, minimizing downtime and disruption. Our Salesforce Commerce Cloud Services encompass data migration, code migration, and platform configuration, ensuring a seamless transition with minimal impact on your business operations. We take care of the entire migration process, allowing you to focus on driving growth and innovation.
System and Third-Party Integration
Our Salesforce Commerce Cloud Services ensure you seamlessly integrate your commerce platform with other Salesforce products and third-party systems like ERP and product management systems using APIs, custom adaptors, and more. Our experts ensure effective communication between systems to create a cohesive tech ecosystem for better operational efficiency and collaboration.
UI/UX Design
Enhance your eCommerce experience with our comprehensive Salesforce Commerce Cloud Services. We specialize in creating intuitive and engaging user interfaces that drive conversions and customer satisfaction. Our experienced team focuses on designing seamless navigation, responsive layouts, and compelling visuals to elevate your brand presence online. Whether you’re starting from scratch or looking to revamp your current design, we tailor solutions to align with your brand identity and customer expectations.
Omni-Channel Commerce
Create a consistent brand experience across all channels with integrated tools and processes, with a robust omnichannel strategy. We help you connect with customers wherever they are, whether online, in-store, or on mobile devices. Our Salesforce Commerce Cloud Services enable you to create seamless customer journeys, ultimately driving engagement, loyalty, and sales.
Site Optimization
Boost your site’s visibility and attract potential buyers with us. Our expert team conducts comprehensive site audits, identifies areas for improvement, and implements best practices to boost speed, usability, and SEO. Whether you need to optimize page load times, streamline checkout processes, or enhance mobile responsiveness, our Salesforce Commerce Cloud Services can be your North Star.
Performance Analysis
Enhance store performance by understanding customer behavior and leveraging cutting-edge technology trends. Through our Salesforce Commerce Cloud Services, we conduct detailed assessments of site speed, scalability, and user experience metrics. Not just this, our experts identify bottlenecks, fine-tune configurations, and implement enhancements to improve load times, enhance user engagement, and maximize conversion rates.
Flexibility and Scalability
Achieve unmatched flexibility and scalability with us. Our team ensures your platform is flexible to adapt to changing market needs and scalable to support increased traffic and transactions. Whether you’re expanding product lines, entering new markets, or integrating new technologies, we help you to meet your business goals.
Analytics and Reporting
Harness the power of data with our Salesforce Commerce Cloud Services. Our team transforms raw data into actionable insights to optimize your eCommerce strategy. We customize analytics tools, build intuitive dashboards, and automate reporting for real-time visibility into sales, customer behavior, and marketing effectiveness.
Content Management
Efficiently manage and deliver engaging content with Salesforce Commerce Cloud’s robust content management features. This ensures a consistent and compelling customer experience across all digital touchpoints.
Achieve Success With Our Expertise in the Salesforce Suite
We offer more than just Salesforce Commerce Cloud Services, know more about our extensive Salesforce expertise here:
Salesforce Sales Cloud
Streamline and optimize your sales processes and workflows with our Salesforce Sales Cloud services. Our Salesforce-Certified Experts will help you maximize your sales team’s efficiency and effectiveness with Sales Cloud.
Salesforce Service Cloud
Enhance customer satisfaction and loyalty with our Salesforce Service Cloud Solutions. We provide comprehensive service offerings to help you deliver exceptional customer service experiences.
Salesforce Revenue Cloud & CPQ
Optimize revenue management and configure, price, and quote (CPQ) processes with Salesforce Revenue Cloud. Our CPQ specialists will help you streamline sales processes and improve quoting accuracy.
Salesforce Experience Cloud
Build engaging digital experiences for your customers and partners with Salesforce Experience Cloud. Our team will assist you in creating personalized and intuitive user experiences.
Salesforce Service Cloud Voice
Integrate voice communication seamlessly into your customer service operations with Salesforce Service Cloud Voice. Our experts will help you implement and optimize voice solutions for better customer interactions.
Salesforce Marketing Cloud
Our expertise in Salesforce Marketing Cloud Services drives targeted campaigns, predictive lead scoring, and AI-driven content recommendations. This boosts engagement and ROI by optimizing marketing performance.
Salesforce Einstein AI
Harness the power of AI to make data-driven decisions and predictions with Salesforce Einstein AI. Our AI experts will help you leverage Einstein’s capabilities to drive business growth and efficiency.
Salesforce Communication Cloud
Ensure consistent and effective communication across all channels with Salesforce Communication Cloud. Our communication specialists will help you unify messaging and improve customer engagement.
Salesforce FSL (Field Service Lightning)
Manage your field service operations efficiently with Salesforce Field Service Lightning. Our experts will help you optimize scheduling, dispatching, and mobile workforce management.
Salesforce Manufacturing Cloud
Drive operational efficiency and collaboration in your manufacturing processes with Salesforce Manufacturing Cloud. Our industry experts will help you streamline production, planning, and partner management with Manufacturing Cloud.
Salesforce Financial Services Cloud
Transform financial services and operations with Salesforce Financial Services Cloud. Our Salesforce experts will help you manage client relationships, transactions, and compliance effectively.
Let’s elevate your business to new heights with our comprehensive Salesforce expertise. Contact us today and let’s sculpt your Salesforce success story together!
Your Extended Salesforce Team
300+
Salesforce-Certified
Experts
1000+
Projects Delivered
Successfully
100+
Silicon Valley
Brands Trust Us
24/7
Managed Support
Availability
9/10
Net Promoter Score (NPS)
Our Customers Love Us
I really admire the team’s hard work, dedication and sense of responsibility. It’s also been very easy to approach the team, even during late hours, which I appreciate very much.
Grazitti is a very capable and easy to work with Salesforce and force.com development partner who combines solid technical expertise and the cost benefits of the offshore model. I leveraged them heavily while at Marketo, and was always more than happy with the results.
Right from the start the Grazitti team gave us the confidence that we do not need to have a plan B. Once things started rolling – they could accommodate a number of requirements made by the operating teams within the timeframe.
Why Choose Grazitti?
Partnering with Grazitti means empowering your eCommerce operations with advanced Salesforce Commerce Cloud Services. Here’s why we are the preferred choice:
4x
Turnaround Time
Experience lightning-fast turnaround as our AI-powered capabilities expedite processes.
80%
Cost Effective
Maximize your ROI while minimizing expenses with our cost-effective solutions.
90%
Quality NPS
Achieve unmatched, innovative, & high-quality Salesforce professional services for optimal business growth.
15+
Years of Domain-Driven Solutions
Gain access to pre-configured solutions customized to address the unique needs of your industry.
Frequently Asked Questions
Is Demandware the Same as Salesforce Commerce Cloud?
Yes, Demandware and Salesforce Commerce Cloud are essentially the same platform. Demandware was the original name of the e-commerce platform before it was acquired by Salesforce in 2016.
What Is the Difference Between B2B and B2C Commerce Cloud Salesforce?
B2B Commerce Cloud focuses on streamlining operations and sales strategies specifically for businesses selling to other businesses, offering tools to manage complex pricing, bulk orders, and customer relationships effectively. In contrast, B2C Commerce Cloud is designed to enhance the shopping experience and sales strategies for businesses selling directly to consumers, providing features that personalize customer journeys, simplify transactions, and drive engagement and loyalty.
How Can Salesforce Commerce Cloud Benefit My Business?
Salesforce Commerce Cloud is a dynamic eCommerce platform renowned for its customer-centric B2C and streamlined B2B solutions. It excels in personalization, AI-driven recommendations, multi-channel integration, and scalable performance. By providing a unified and efficient platform, Salesforce Commerce Cloud streamlines your eCommerce operations, elevates customer experiences, boosts conversion rates, and drives business growth. It integrates all aspects of your eCommerce business, ensuring a seamless and effective shopping experience for your customers.
How Can Grazitti’s Salesforce Commerce Cloud Services Elevate My eCommerce Platform?
Salesforce Commerce Cloud Services encompass a suite of solutions designed to enhance eCommerce platforms, including system integration, implementation, UI/UX design, migration, omni-channel commerce, site optimization, consulting, and performance analysis.
How Does Grazitti Ensure a Successful Salesforce Commerce Cloud Implementation?
Grazitti’s expert-led Salesforce Commerce Cloud Services ensures successful implementation through a comprehensive approach that includes strategic planning, robust system integration, customized UI/UX design, seamless migration, and continuous performance analysis.
Why Should I Choose Grazitti for Salesforce Commerce Cloud Consulting Services?
Choosing Grazitti’s Salesforce Commerce Cloud Services means partnering with a proven expert with a track record of successful projects, certified professionals, and round-the-clock support, ensuring your business maximizes the benefits of Salesforce Commerce Cloud. Reach out to us at [email protected] and learn how our experts can turn your online store into a powerful sales engine.