Following the acquisition of Jive’s external community platform by Lithium Technologies, community managers—those running their external communities on the Jive platform (Jive-x, Jive 9 or older on-premises versions of Jive)—are in a muddle of questions.
If you are amongst them, we know what’s on top of your mind: Which platform should I opt for now? Well, you are not alone, there are hundreds more out there. The only difference is that some of them have already started the migration process while some are still exploring their options.
Let’s make your work a little easier. Based on our interaction with community managers, we have discovered that Salesforce Community Cloud and Lithium are among the most preferred platforms for community management. If your organization relies on the Salesforce ecosystem, you should go for Salesforce Community Cloud without a second thought.