Implementing ChatGPT in Salesforce Chats for Sentiment Analysis to Achieve 22% Improvement in Customer Satisfaction

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Grazitti Interactive is a global digital services provider leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2008, Grazitti has been helping companies power their business with its marketing automation and cloud innovation services.

As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, Optimizely and Jive. We combine these new platforms with our innovative approaches to provide effective solutions to our clients. Doing this has allowed us to help hundreds of companies to transform their business and save millions.

Case Study

Implementing ChatGPT in Salesforce Chats for Sentiment Analysis to Achieve 22% Improvement in Customer Satisfaction

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