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    Community Talks Ep 9: How Horizontal Integration is Paramount in Making Communities Cross-Functional

    Building communities that are engaging and vibrant has become a key necessity for an organization’s success. Making communities an integral part of a company’s internal processes empowers businesses to identify customer needs, understand them, and diversify their operations to match user-expectations. But organizations today, are they following the right approach?

    In this episode of community talks, our speakers highlight the importance of horizontal integration within organizations and why approaching communities in a cross-functional way is paramount.


    What you’ll learn:

    • The journey of community enthusiasts from beginner to professional
    • Consistent community challenges faced by businesses
    • The importance of mapping business objectives
    • How data insights play a key role in the community
    • The impact of COVID on the community world
    • Best practices for community managers 2020

    Featured Speakers

    Harness the power of communities and attain business goals with Grazitti’s community wizards. Click here to know more about the online community services that we offer.