4 Ways to Identify Community Super Users for 2X Engagement and ROI
By definition, a super user is your most enthusiastic, highly engaged member, who knows the ins and outs of your community.
And, a winning super user program can help an organization in terms of-
- Brand building
- Support cost reduction
- Customer loyalty
Now, imagine having an army of super users that helps you with community management, moderation, and engagement.
It’ll become so much easier for you to practice effective management and moderation. Isn’t it?
But the main question is, where do you find these fans? Your community is the answer!
Here are 4 ways to identify your community’s super users to boost the performance of your community and reap more ROI.
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