Unlock the Full Potential of Slack With Out-of-the-Box Features
Salesforce App for Slack
Effortlessly search, share, and receive alerts for Salesforce records in Slack, while also seamlessly sending messages to both Salesforce and Slack.
Service Cloud App
Search & manage records across Salesforce, and seamlessly create new cases directly from Slack using our Service Search.
Sales Cloud App
Create a sales channel, track your sales pipeline, and efficiently search your sales records, hassle-free.
CRM Analytics
View your most recent analytics and easily search for specific items within your analytics data to maximize team efficiency.
Connect Your Tools, Unify Your Teams With Custom Slack Integrations
Chatbots
Improve your team’s workflow by deploying a central chat feature in Slack. Enable swift communication between Sales, Service, Marketing Cloud, and other departments.
Activity Management
Simplify Salesforce record searching and management. Quickly search for records and take inline actions, such as editing, sharing, and commenting, all from within Slack.
Opportunity Management
Streamline your lead and opportunity management by creating a centralized chat in Slack. Provide an efficient way to manage communication and take actions from within the platform, ultimately closing more deals.
Centralized Communication
Efficiently manage community feeds and responses by leveraging centralized channels in Slack. Make it easier to keep track of communications and respond to inquiries promptly.
From Vision to Reality: Our Project Portfolio
Online Communities
We optimized public post interaction by syncing the Salesforce community with Slack and vice versa. We modified Slack APIs, removed middleware, and customized the Bot App for real-time updates. The customer witnessed streamlined communication across different platforms and which led to improved CX.
Sales Automation
We created a Slack workflow alert that notified the Account Manager if an opportunity record remains in a stage for over seven days. It includes customizable options and record fields. The Account Manager and rep can collaborate on the record within Slack, all while automating tasks without accessing Salesforce directly.
Service Cloud
We created a solution that allows for case swarming with Slack by creating a component on the Case Object that shows experts based on previous similar cases. The solution also includes the option to create a Slack channel for experts and share case details among them.
Lead/Opportunity Automation
We automated daily briefs for sales reps and embed chats with prospect monitoring channels. New leads are posted in a Slack channel, and hot leads are tagged, with sales leaders and executives monitoring prospects. The solution also notifies the agents of opportunity stage changes and significant discounts while enabling MQL updates; sales quote collaboration, and false lead disqualification.
Got a Use Case on Your Mind?
Unlock Greater Value: Supercharge Your Tools With Slack Integrations
Service Cloud Integration
Integrate Slack with Salesforce Service Cloud to streamline customer service and enhance team collaboration.
Sales Cloud Integration
Improve sales productivity and enable real-time team collaboration by integrating Slack & Salesforce Sales Cloud.
Seismic Integration
Empower sales & marketing teams with seamless collaboration with robust Slack and Seismic integration.
Our Trusted Partners
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