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    Making Customer Experience Your Competitive Edge

    Zendesk empowers your teams with the right tools to positively impact your bottom line. It makes it easy to deliver personalized support experiences on every channel, all while reducing the cost and complexity of service operations.


    Grazitti + Zendesk = Your Customer Service Operations Amplified

    From strategic implementation to always-on service, we ensure that you get the best value out of Zendesk and
    are on the path to customer success.


    Count on our Zendesk specialists for a smooth and hassle-free implementation so that you’re off to the best possible start.

    CX Strategy

    Unlock the full potential of Zendesk with a well-defined customer experience strategy that aligns with your business goals.


    Make a seamless move from your legacy platform to Zendesk. Migrate your data from various platforms such as Salesforce Service Cloud, Jira, and more directly into Zendesk.

    Custom Integration

    Integrate Zendesk with your entire tech stack, or we can develop custom apps and integrations that seamlessly integrate any third-party applications with Zendesk and vice versa.

    Software Optimization

    Reconfigure and fine-tune your Zendesk platform as per your evolving business needs.

    Onboarding, Training, and Support

    Extend Zendesk training, onboarding, and technical support for clients to make the best use of their Zendesk investment and improve their skills.


    Perform an in-depth evaluation to identify areas of improvement to help improve your customer & agent experience.

    Customer Success Story: How We Solve Complex Business Challenges

    Here’s how Grazitti optimized CX and lowered support costs with Zendesk customization

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    In this age of customer-centricity, customer experience (CX) is officially the new battleground.


    To give customers an experience as unique as themselves, Zendesk can be your ally, if aligned with your business needs and customer support processes.


    We streamlined the ticketing workflow and improved self-service by customizing the ticket handling procedure on Zendesk for a customer.

    Our Expertise With Zendesk Suite

    Zendesk Support

    Zendesk Support

    A robust platform for tracking, prioritizing, and solving customer support tickets.
    Zendesk Sunshine

    Zendesk Sunshine

    An open, flexible, and powerful CRM platform to build the best customer experience.
    Zendesk Sell

    Zendesk Sell

    A sales automation software to enhance productivity, processes, and pipeline visibility for sales teams.
    Zendesk Gather

    Zendesk Gather

    A community forum for customers to connect and collaborate.

    Why Choose Us?

    When you think of superior customer experiences, think Grazitti.

    Support Operations
    Resolve Customer
    Issues Quickly
    Agent Productivity
    Customer Satisfaction
    Customer Engagement
    Integrate With Multiple Platforms
    for Operational Efficiency

    Our Customer Success Stories

    Setting up Zendesk Support & Help Center and Integrating Zendesk With Slack & Jira for Better Service Operations

    Download Now

    Optimizing Customer Experience Leveraging Zendesk for an Online Brand Management Company

    Download Now

    Customizing Help Center Built on Zendesk Guide for a Sales Engagement Solution Company

    Download Now

    From Our Blog

    Zendesk-Salesforce Integration: Streamlining Customer Support

    In today’s highly-connected and cu...

    23 Aug 2023 in Salesforce-Integration, Zendesk
    Redefining Customer Support With Zendesk and Generative AI

    Providing exceptional customer service i...

    04 Aug 2023 in Zendesk
    The Future of Customer Support: Zendesk Integrates OpenAI to Power AI-Enabled CX

    AI is changing more than just the world ...

    15 Jun 2023 in Zendesk
    Visit Our Blog

    Get in Touch

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