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    Making Customer Experience Your Competitive Edge

    Zendesk empowers your teams with the right tools to positively impact your bottom line. It makes it easy to deliver personalized support experiences on every channel, all while reducing the cost and complexity of service operations.

    zendesk

    Grazitti + Zendesk = Your Customer Service Operations Amplified

    From strategic implementation to always-on service, we ensure that you get the best value out of Zendesk and
    are on the path to customer success.

    Implementation

    Count on our Zendesk specialists for a smooth and hassle-free implementation so that you’re off to the best possible start.

    CX Strategy

    Unlock the full potential of Zendesk with a well-defined customer experience strategy that aligns with your business goals.

    Migration

    Make a seamless move from your legacy platform to Zendesk. Migrate your data from various platforms such as Salesforce Service Cloud, Jira, and more directly into Zendesk.

    Custom Integration

    Integrate Zendesk with your entire tech stack, or we can develop custom apps and integrations that seamlessly integrate any third-party applications with Zendesk and vice versa.

    Software Optimization

    Reconfigure and fine-tune your Zendesk platform as per your evolving business needs.

    Onboarding, Training, and Support

    Extend Zendesk training, onboarding, and technical support for clients to make the best use of their Zendesk investment and improve their skills.

    Audit

    Perform an in-depth evaluation to identify areas of improvement to help improve your customer & agent experience.

    Our Expertise With Zendesk Suite

    Zendesk Support

    Zendesk Support

    A robust platform for tracking, prioritizing, and solving customer support tickets.
    Zendesk Sunshine

    Zendesk Sunshine

    An open, flexible, and powerful CRM platform to build the best customer experience.
    Zendesk Sell

    Zendesk Sell

    A sales automation software to enhance productivity, processes, and pipeline visibility for sales teams.
    Zendesk Gather

    Zendesk Gather

    A community forum for customers to connect and collaborate.

    Why Choose Us?

    When you think of superior customer experiences, think Grazitti.

    Streamline
    Support Operations
    Resolve Customer
    Issues Quickly
    Amp
    Agent Productivity
    Improve
    Customer Satisfaction
    Boost
    Customer Engagement
    Integrate With Multiple Platforms
    for Operational Efficiency

    Our Customer Success Stories

    Setting up Zendesk Support & Help Center and Integrating Zendesk With Slack & Jira for Better Service Operations

    Download Now

    Optimizing Customer Experience Leveraging Zendesk for an Online Brand Management Company

    Download Now

    Customizing Help Center Built on Zendesk Guide for a Sales Engagement Solution Company

    Download Now

    From Our Blog

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    Zendesk and Salesforce knowledge base ar...

    12 May 2022 in Products, Zendesk and Salesforce Kn
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    Customer satisfaction plays a key role i...

    21 Mar 2022 in Products, Zendesk and Salesforce Kn
    blog-posts

    Learn how we enabled a customer to move ...

    22 Sep 2021 in Zendesk and Salesforce Knowledge Co
    Visit Our Blog

    Get in Touch

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