Our cloud experts at Grazitti have extensive experience in building custom Salesforce integrations with AppExchange apps, Apex web services API, Force.com API, custom built CRM connectors and other 3rd party applications to ensure seamless data flow across all systems and a consistent customer experience across all channels – increasing customer satisfaction and driving revenue growth.
Ensuring higher CSAT, case deflection and support productivity with custom built integrations – resulting in complete visibility across different customer service and interaction sources
Integrated Jive community with Salesforce Service Cloud for improved customer support at reduced support costs
Advanced Salesforce development & management for increased return on Salesforce investment
Increased transparency and accuracy of back-end operations with custom Clarizen-Salesforce integration
Customized and managed the Salesforce instance for better return on Salesforce investment across Europe and US