ITSM Implementation via ITIL 4

Information Technology Infrastructure Library (ITIL) is about solving business issues with IT and creating business value.

ITIL 4 is the latest version of the ITIL framework and was launched to modernize the approach to ITSM. It is highly value-centric and mainly focuses on bringing different stakeholders together to create value for the end user.

In this crisp infographic, we discuss what’s new in ITIL 4 and how to implement ITSM practice using ITIL 4 Framework.

To view this infographic in high-resolution, click here.