Salesforce Communities Central Ep 4: Intuitive Community Onboarding With GuideIn
Online communities have transformed the way brands engage with their customers. Now, with cutting-edge and advanced online communities, organizations can foster healthy two-way communication with their customers. They get the opportunity to understand their customers better and cement authentic relationships with them.
Initial interactions play a vital role in reaping quality engagement. Therefore, community managers need to put their best foot forward to make their new community members feel welcomed.
In this episode, our speakers will share their take on the importance of an innate onboarding experience.
They will also share invaluable insights about a revolutionary tool-GuideIn that can level up the onboarding experience of your community members.
Here’s What You’ll learn:
- How the onboarding process plays a vital role in boosting the overall engagement of a community.
- How GuideIn can enhance the onboarding experience of your new members.
- The features and benefits of GuideIn tool.
Featured Speakers
Aman Malik
Team Lead for Salesforce Community (Experience) Cloud, Grazitti Interactive
Aman Malik has been in the Salesforce Community Cloud space for more than 7 years. He has done some amazing work around Salesforce cloud and developed numerous add-ons and tools to deliver robust, result-oriented communities to our clients. He has repeatedly demonstrated his extensive expertise and experience in the development and implementation of advanced features and tools resulting in enhanced efficiency in community growth.
Sana Sachdeva
Marketing Associate for Online Communities, Grazitti Interactive
With over 5 years of experience in the sales and marketing space, Sana is a skilled Marketing Associate for Online Communities at Grazitti Interactive. She has a demonstrated history of turning complex business challenges and strategies into innovative solutions. Adept in executing marketing plans effectively, she ensures that the company’s products and services stand out amongst the rest. Her impeccable skills in event hosting make her a seasoned speaker for webinars and podcasts.