Salesforce Communities Central Ep3: Powering Communities with Exceptional Gamification
You need to keep your members hooked to your community for its growth. However, traditional engagement tactics aren’t always effective at enabling this.
What you need is the ability to understand what inspires community members to engage in your community. And, one way of doing that is by formulating out-of-the-box strategies. Introducing gamification in online communities instills healthy competition and boosts overall engagement.
In this episode of the Salesforce Experience Cloud podcast series, our speakers will discuss the role of gamification in boosting engagement in online communities. Further, they will unfold the interesting feature of the revolutionary tool- ScoreNotch, aimed at enhancing gamification.
Here’s What You’ll learn:
- How Gamification can help boost engagement in online communities?
- What exactly is ScoreNotch and its unique features?
- How data migration takes place in ScoreNotch?
- What kind of customizations does ScoreNotch offer?
- What are some expected upcoming features of ScorNotch?
Senior Quality Analyst for Selenium, Grazitti Interactive
Nikhil is a senior Quality Analyst at Grazitti Interactive with over 6 years of experience in Software QA & Testing. He has tested a variety of Web/Mobile applications. From an E-commerce portal to Service & Experience cloud solutions, he is instrumental in meeting the expected quality standards.
His skill set includes Functional, Non-functional testing, and Test automation. He currently works with Selenium to convert manual test cases into automated scripts.
Marketing Associate for Online Communities, Grazitti Interactive
With over 5 years of experience in the sales and marketing space, Sana is a skilled Marketing Associate for Online Communities at Grazitti Interactive. She has a demonstrated history of turning complex business challenges and strategies into innovative solutions. Adept in executing marketing plans effectively, she ensures that the company’s products and services stand out amongst the rest. Her impeccable skills in event hosting make her a seasoned speaker for webinars and podcasts.