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    Grazitti Interactive Announces the Availability of Sinergify’s New Product Version Release 3.0

    Mountain View, CA | July 22, 2021 – Grazitti Interactive announces the general availability of Sinergify’s product version release 3.0 from July 22, 2021. The updated Sinergify V3.0 is now available on Salesforce AppExchange.

    Sinergify’s V3.0 is aimed at taking the Jira creation process a notch up with better controls. Sinergify V3.0 gives admins better control over the Jira tickets creation process while providing users more options during Jira ticket creation from Salesforce.

    Expressing his pleasure, Alok Ramsisaria, the CEO of Grazitti Interactive said that, “At Grazitti, we continue to drive innovation and help businesses transform digitally. Sinergify V3.0 is the fourth major product release for Sinergify in the last 18 months. I am proud of what we have achieved so far on our journey. And we are still seeing growing demand for the product in the market and it keeps us motivated to maintain the ‘best-in-market’ tag for Sinergify.”

    Highlights of Sinergify V3.0

    Besides general enhancements and bug fixing, there are several important upgrades that have been introduced in Sinergify’s new product release. Given below are some of the cool new features that have been introduced along with advancements in some of the existing features.

    • Advanced Create Jira Feature

    With V3.0, users can now attach comments and attachments that are there on the Salesforce object detail page while creating a Jira ticket. Not just that, they can also add a new comment or an attachment while creating a Jira ticket from Salesforce.
    Earlier, users had to create a Jira ticket first and then they were able to add comments/attachments.

    • Enhanced Validation Rules

    With V3.0, we have enhanced the validations from being ‘rules-driven’ to ‘criteria-driven’. Admins can now create validation criteria for Jira ticket creation, where they can specify the project and object for which it will be applicable. Then they can add formulas, filter logic, notification/error message that will appear in case the validation criteria are met. And if those validation criteria(s) are met, the Jira ticket will not be created.

    • Added Attachment Qualifier

    Sinergify users can now enable selective syncing of attachments using the qualifiers if they don’t want to sync all attachments from Jira to Salesforce. For example, If you add ‘SalesForce’ as the comment qualifier, then only the files with the name ‘SalesForce’ will be synced from Jira to Salesforce.

    Additionally, these attachments can now be stored in Salesforce objects apart from the Jira related custom object.

    About Sinergify

    Sinergify, a product from the house of Grazitti Interactive, is a connector to integrate Salesforce and Jira. Irrespective of what Salesforce product you use – Sales, Service, Community Cloud (both custom and standard objects), it can be integrated with all the Jira products (Core, Software, Ops, Service Desk) hosted on both on-premises and cloud versions.

    About Grazitti Interactive®

    Since 2008, Grazitti Interactive has worked with 1000+ customers including Fortune 500 companies, augmenting their marketing, sales, and digital marketing efforts. With a large team of experts, the company offers a range of tailored solutions like data analysis, sales optimization, web development, marketing automation, online community optimization, cloud integration, etc.