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    Grazitti Interactive Recognized as a ‘Leader’ in Salesforce Experience Cloud by NelsonHall in NEAT Report, 2024

    Mountain View, CA | May 1, 2024 – Grazitti Interactive is delighted to announce its recognition as a ‘Leader’ in Salesforce Experience Cloud by NelsonHall in its 2024 NEAT evaluation for Salesforce Services. This achievement marks another significant milestone, affirming Grazitti’s expertise as a trusted consulting partner within the Salesforce ecosystem.

    NelsonHall employs the NEAT (NelsonHall Vendor Evaluation and Assessment Tool) to evaluate outsourcing vendors globally. This tool utilizes a two-axis paradigm, assessing vendors’ capabilities to deliver immediate benefits and meet future client requirements.

    “Being recognized as a ‘Leader’ by NelsonHall, a renowned global analyst firm, is truly gratifying. It underscores our accomplishments and impact in the industry.” said Atul Sharma, Director of Salesforce Services at Grazitti.

    He further added, “Our team’s commitment to innovation in the Salesforce arena is exceptional. We’re on the verge of a paradigm-shifting transformation, continually striving to equip our customers with bespoke, future-centric solutions. We extend our appreciation to the NelsonHall team for acknowledging our efforts.”

    Dominique Raviart, NelsonHall’s IT Services Practice Manager, said, “Grazitti has clear strengths in Sales, Service, and Experience Cloud due to its track record with the customer service and support organizations of technology and ISV clients; and it has developed a variety of supporting Experience Cloud IP and products around case management, collaboration, and ITSM tools.”

    Find the complete NEAT assessment for Grazitti’s Salesforce Services within the Experience Cloud market segment here.

    About Grazitti Interactive®

    Since 2008, Grazitti Interactive has collaborated with over 1000+ clients, including Fortune 500 firms, enhancing their marketing, sales, and digital marketing endeavors. With a team of specialists and experts, the company delivers a wide range of customized solutions such as data analysis, sales enhancement, web development, marketing automation, online community optimization, cloud integration, and more.

    About NelsonHall

    NelsonHall is a leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations’ transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. For vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research and is widely respected for its analysis’s quality, depth, and insight.