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    Grazitti Introduces 14-Day Free Trial of Zendesk & Salesforce Connector!

    Mountain View, CA | November 11, 2022 – Grazitti Interactive, a global digital services provider, is thrilled to announce a 14-day free trial of Zendesk and Salesforce Connector, a Salesforce-native product.

    The Zendesk and Salesforce connector was created to migrate or sync data seamlessly from Zendesk support to Salesforce Service Cloud. This integration helps your sales and support. teams work in sync by making it easier to see information about customers and support activities at one place.

    About Zendesk and Salesforce Connector

    Grazitti’s Zendesk and Salesforce Connector offers unidirectional connectivity by migrating data from Zendesk to Salesforce. It helps businesses experience seamless data sync individually and in combination, including tickets, knowledge-base articles, organization and users. Users can easily transfer data on a daily, weekly, or monthly basis using the connector, depending on their business needs.

    Use Cases of the Zendesk-Salesforce Connector

    The connector enables users to:

    • Map Zendesk Organization Fields to Salesforce Account Fields
    • Sync Zendesk Organizations to Salesforce Account
    • Map Zendesk Customer Fields of End-users to Salesforce Contact fields
    • Sync Zendesk Customers of End-users to Salesforce Contact
    • Map Zendesk Ticket Fields to Salesforce Case Fields
    • Sync Zendesk Tickets to Salesforce Case

    About Grazitti Interactive®

    A digital innovation leader, Grazitti Interactive provides customized solutions for Salesforce customization, online community development, marketing automation, analytics, and web design & development. Grazitti is proud to be serving the digital innovation needs of over 1000 global customers, including many Fortune 500 companies, across technology, banking & financial services, healthcare, travel, and more.