Grazitti’s Higher Logic – Salesforce® Case Connector Gets Registered as a Solution for Customer Service
Sunnyvale, CA | June 11, 2020 – Grazitti Interactive recently announced that their Higher Logic-Salesforce® Case Connector has been officially registered on Higher Logic’s website as a solution for customer service.
The connector is an innovative solution aimed at creating a bi-directional flow of information between Higher Logic Online Communities and Salesforce Service Cloud. The product is highly instrumental in expediting case resolutions, increasing case deflections, reducing support costs, and improving the efficiency of support reps.
While Grazitti was already listed as a partner for Higher Logic Online Communities, with this product listing, it has further cemented its position as one of the chief service providers. “It feels great that our efforts are being recognized by companies all around the world. We are constantly ideating and innovating new technologies in order to help businesses scale growth and this is a firm step in that direction. I am proud of the team that worked on the connector and congratulate them on this achievement,” stated Alok Ramsisaria, the CEO of Grazitti Interactive.
About Grazitti Interactive®
Grazitti brings more than a decade of extensive experience with online communities, marketing automation, CRM, and analytics in helping streamline the business processes of more than 1000 organizations. Our clientele includes 100+ Silicon Valley and Fortune 500 companies. Organizations such as Acquia, Marketo, Egencia, Ping Identity, Rubrik, and HP trust us with their data and marketing needs.