Grazitti’s SearchUnify Wins Big at the Prestigious Stevie® Awards in Vegas
Sunnyvale, CA | February 28, 2020 – SearchUnify by Grazitti recently bagged a Silver and a Bronze at the acclaimed Stevie Awards for Sales and Customer Service. The award ceremony was held at Caesars Palace in Las Vegas, Nevada on Friday, February 28, 2020.
A total of 2,600 nominations had been submitted this year from firms across 48 countries and these entries were evaluated by 180 professionals. Their average scores determined the finalists in each category.
“We’re honored to receive this recognition with our very first nomination,” commented Alok Ramsisaria, CEO at Grazitti Interactive, SearchUnify’s parent company. “Our efforts to build an elevated platform in collaboration with our customers are paying off as is reflected in the milestones we’ve crossed recently like being featured in The Forrester Wave™, expanding overseas, rolling out Mamba ‘20, the latest release of SearchUnify.”
The awards are the latest ones in a series of industry achievements for the product in the past few months. Earlier this year, the platform won the coveted title of the Enterprise Support Solution Provider of the Year by SiliconIndia and was the youngest product to be featured in ‘The Forrester Wave: Cognitive Search Q2 2019’ evaluation.
SearchUnify is a unified cognitive search platform by Grazitti Interactive that revolutionizes information discovery, fuels an insight engine, and makes for a robust platform for AI-based apps like customer-facing and agent-assisting chatbots. Its AI powers relevant search results and personalized recommendations.
About Grazitti Interactive:
Grazitti Interactive is a leader in digital innovation. Incepted in 2008, Grazitti Interactive has served the needs of global enterprises in marketing, sales, and support. Our products and services have helped over 1000 customers—including several Fortune 500 companies—build their web presence, automate marketing and sales, and streamline support.
Over 700+ experts at Grazitti—including many MVPs and trained professionals—help our customers drive demand, improve customer experience and engagement, increase CSAT, and reduce support costs.
We are partners with renowned technology pioneers like Salesforce®, Lithium, Microsoft, Google, Optimizely, Marketo, Acquia, Shopify, Adobe, and Alteryx amongst many others.
About The Stevie® Awards:
The Stevie® Awards for Sales and Customer Service are “the world’s top honors for customer service, contact center, business development, and sales professionals.” Additionally, there are six other Stevie® Award programs, and this was the 14th year that the forth-mentioned program was run.