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    Our Valued Customers

    Offer Personalized Recommendations, Elevate Customer Experiences, and Create a Healthy Bottom Line.

    We Excel at B2B and B2C Commerce Cloud

    B2C Salesforce Commerce Cloud

    • Best practices to optimize the sales funnel and conversion rate
    • Social extensions to flourish social presence, brand awareness
    • Einstein search recommendations and keyword suggestions
    • Einstein sales commerce strategy

    B2B Salesforce Commerce Cloud

    • Optimize all B2B functions and meet the requirements of retail partners
    • Integrate customer data with CRM to track sales, conversions, and other customer activities
    • Develop efficient sales strategies with accurate insights and analytics data

    Our Salesforce Commerce Cloud Services Include

    System Integration

    Integrate your commerce platform with other Salesforce products and third-party systems like ERP, product management systems, etc

    Implementation

    Deploy your commerce strategy by developing and implementing your commerce platform that aligns with business needs

    UI/UX Design

    Leave an impact through a design-led approach with customized, user-friendly UI/UX design, for an advanced digital experience

    Migration

    Move from your existing commerce platform to Salesforce Commerce Cloud

    Omni-Channel Commerce

    Power an omnichannel strategy by creating consistent brand experiences across channels with an integrated set of tools and processes

    Site Optimization

    Improve site ranking and traffic with Salesforce Commerce Cloud Site Optimization tools to boost visibility and attract potential buyers

    Consulting

    Craft an unparalleled shopping experience for customers by creating an all-inclusive development and marketing strategy for your eCommerce store

    Performance Analysis

    Enhance the performance of the store by understanding the behavior and psychographics of customers and using state-of-the-art technology trends

    Everything That We Cover in Salesforce Commerce Cloud

    • Inventory Management Setup
    • Integration with Salesforce CRM
    • AI-Powered Commerce
    • Storefront Development and Marketing
    • Commerce Cloud Digital
    • Commerce Cloud Order Management
    • Backend Order Processing
    • Commerce Cloud Store
    • Vendor Management Setup
    • Catalog Management
    • Personalization and Customer Segmentation
    • Payment and Checkout Setup
    • Search Engine Optimization (SEO)
    • Mobile Commerce Setup
    • Pricing and Promotions

    A Value-Driven Salesforce Gold Consulting Partner
    for Greater Business Agility

    Benefits of Partnering with Grazitti

    Empower Operations

    Enable individualized user experience to anticipate shopper needs and increase sales

    Faster Time-To-Market

    Launch new brands/sites and manage multiple brands/country sites from the same Org

    Extend Commerce

    Power digital commerce on mobile devices, through social channels, and in-store

    Build Unified Experience

    Deliver a consistent experience across platforms with distributed order management capabilities / Deliver a consistent experience across platforms with distributed order management capabilities by Salesforce Commerce Cloud.

    Strengthen Communication

    Drive 1:1 personalization with tailored elements of every email message like products & offers

    Improve Conversion

    Attract new customers and build deeper relationships with existing customers for higher conversions

    Drive Business Growth

    Gain particular comparisons based on geography, retail sub-verticals, and channels to benchmark and drive profitable business decisions

    Why Grazitti?

    200+
    Salesforce-Certified
    Experts

    1000+
    Projects Delivered
    Successfully

    100+
    Silicon Valley
    Brands Trust Us

    9/10
    Net Promoters
    Score (NPS)

    24*7
    Availability of Managed Support

    FAQs

    Q1. What is Salesforce Commerce Cloud?
    Salesforce Commerce Cloud is a cloud-based ecommerce platform that enables businesses to create and manage online shopping experiences for their customers. It provides features for building and operating ecommerce websites, including product catalog management, order processing, marketing automation, mobile commerce capabilities, and more.
    Q2. Is Demandware the Same as Salesforce Commerce Cloud?
    Yes, Demandware and Salesforce Commerce Cloud are essentially the same platform. Demandware was the original name of the ecommerce platform before it was acquired by Salesforce in 2016.
    Q3. Who Can Use Salesforce Commerce Cloud?
    Salesforce Commerce Cloud is a versatile ecommerce solution for businesses of all sizes. It can be used by both B2B and B2C businesses to establish or enhance their online presence and manage ecommerce operations effectively.
    Q4. What is Salesforce Commerce Cloud and How Can It Benefit My Business?
    Salesforce Commerce Cloud is a cloud-based platform designed to enhance ecommerce experiences. It can benefit your business by providing a scalable, customizable, and feature-rich ecommerce solution that helps boost sales and streamline operations.
    Q5. Why Should I Choose Salesforce Commerce Cloud Over Other Ecommerce Platforms?
    Salesforce Commerce Cloud offers a comprehensive suite of tools, including AI-powered personalization, robust analytics, and seamless integration with Salesforce CRM. It provides a holistic approach to ecommerce that many other platforms can't match.

    Key Resources

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