Result-Driven Salesforce Summit Partner
Our Customers
Fast, Flexible, Future-Ready Salesforce Commerce Cloud Managed Services
Struggling with disconnected storefronts, rising cart abandonment, or rigid legacy platforms? Modern brands need more than templated fixes; they need a future-ready Salesforce eCommerce solution. As a Salesforce Summit Partner, we deliver end-to-end Salesforce Commerce Cloud Services that help you overcome legacy limitations and unlock a truly unified commerce experience. From strategic Salesforce Commerce Cloud Consulting Services to fast, scalable implementation for both B2B and B2C, we bring the speed, agility, and intelligence that today’s buyers expect. As your Salesforce Commerce Cloud implementation partner, we also offer tailored services to keep your storefront optimized, secure, and always on.
Our Salesforce Commerce Cloud Services
At Grazitti, we help you reimagine digital commerce through strategic Salesforce Commerce Cloud Consulting Services, robust implementations, and ongoing managed services. From global rollouts to localized storefronts, our services are engineered to reduce friction, increase conversions, and scale with your business.
Translate your digital vision into an actionable roadmap with our Salesforce Commerce Cloud experts.
- Evaluate business needs and digital maturity
- Define a scalable commerce strategy aligned with CX goals
- Identify gaps in current architecture and experience flows
- Prioritize high-impact enhancements for faster ROI
Deliver seamless commerce experiences with robust, scalable Salesforce implementations.
- Full-scale implementation of B2C and B2B storefronts
- Custom design and theme development
- Multi-site, multi-currency, and localization setup
- Enable headless or composable commerce frameworks
Enhance every customer touchpoint with performance-first, user-centric designs.
- Responsive, mobile-first UI design
- Lighthouse score and Core Web Vitals optimization
- Seamless UX across devices and platforms
- A/B testing and behavioral analytics integration
Go beyond out-of-the-box with flexible, business-specific customizations.
- Custom cartridge development and integration
- Data modeling and advanced business logic setup
- Real-time inventory, pricing, and promotion logic
- Tailored checkout flows and account management features
Connect your commerce ecosystem for speed, accuracy, and scale.
- ERP, OMS, PIM, CRM, payment gateway integrations
- Salesforce CRM and Marketing Cloud integration
- Middleware platforms (MuleSoft, Dell Boomi, etc.)
- Event-driven architecture and API orchestration
Keep your storefront agile, available, and optimized, always.
- 24/7 monitoring for uptime and latency
- CI/CD pipeline setup for faster deployments
- Load testing and performance benchmarking
- Environment provisioning and sandbox management
Ensure long-term success with continuous innovation and support.
- Feature upgrades and version migrations
- Bug fixes, enhancements, and security patches
- Commerce health checks and performance tuning
- SLA-driven support and managed services
Turn Browsers Into Buyers with Expert Salesforce Commerce Cloud Services
Deliver more than transactions, deliver a unified commerce experience. As a trusted Salesforce Commerce Cloud Services Provider, we help D2C brands, B2B retailers, and marketplace leaders drive measurable revenue growth with tailored Salesforce eCommerce solutions, from strategy to scale.
Schedule Your Commerce Consultation Today
Top Salesforce Commerce Cloud Features That Drive eCommerce Growth
The ROI of Getting Salesforce Commerce Cloud Implementation Right
With the right Salesforce Commerce Cloud Services, the platform’s powerful features translate into measurable business outcomes.
Deliver a truly unified commerce experience across channels and devices.
Launch faster with prebuilt accelerators tailored for your B2B commerce strategy or B2C use case.
Personalize every touchpoint using Salesforce Commerce Cloud Services aligned to your customer journey.
Scale globally without chaos, thanks to flexible architecture and expert localization.
Make smarter decisions with dashboards customized to your business model, not generic defaults.
Future-proof your eCommerce stack with Salesforce Commerce Cloud Managed Services that evolve with you.
Why Choose Grazitti Interactive
as Your Salesforce Commerce
Cloud Implementation Partner?
From first click to final checkout, we design, build, and optimize Salesforce Commerce Cloud experiences that convert. Whether you're launching a new store, migrating from legacy platforms, or scaling omnichannel operations, we bring a blend of deep Salesforce expertise, agile delivery, and relentless focus on outcomes.
Commerce, Built Around You
A Partner Trusted by Salesforce and Leading Brands
End-to-End Salesforce Commerce Cloud Services
Experience Across B2B, B2C & Marketplace Commerce
Unified Commerce Starts Here
What Our Customers Say on AppExchange
Industry: High Tech
25th June 2025
Custom Salesforce Project with Grazitti Interactive
We recently partnered with Grazitti Interactive on several custom Salesforce development initiatives, and the experience exceeded expectations on all fronts. From the outset, their team demonstrated a deep understanding of our business needs and delivered exceptional value through a well-executed, scalable solution.
Value and ROI
Industry: Healthcare & Life Sciences
26 Sept 2024
We have been working with Grazitti’s team for more than 5 years now. They have been extremely professional in their approach towards all our projects.They bring cutting edge salesforce solutions and implement them in a cost effective and time bound manner.
I would recommend Grazitti to anyone looking for new Salesforce partner.
Industry: High Tech
14 Nov 2024
The Grazitti team is very knowledgeable about Salesforce clouds and products. They have provided us with both strategic and consultative help, while also implementation and deployments to our org. We recently implemented Sales Cloud’s Sales Engagement into our org and they provided guidance, setup and deployment help.They were a crucial part into our successful launch to our Sales team!
Industry: High Tech
15th Nov 2024
They are super knowledgable and can create solutions to improve anything CRM to marketing automation. They have been a crucial arm of our business and has allowed us to scale our operations.
Industries We Serve
FAQs for Salesforce Commerce Cloud
What is Salesforce Commerce Cloud, and what can it do?
Salesforce Commerce Cloud is a cloud-native eCommerce platform (formerly Demandware) that enables both B2C and B2B brands to launch headless, mobile-first storefronts with AI-powered personalization, robust OMS, and multi-channel selling capabilities. It helps improve conversions, automate merchandising, and deliver unified buyer journeys.
How does Salesforce Commerce Cloud support both B2B and B2C commerce?
Salesforce Commerce Cloud includes separate B2C and B2B modules. B2C offers features like AI-powered recommendations and dynamic promotions, while B2B includes account hierarchies, contract pricing, bulk ordering, self-service portals, punchout, and ERP integrations.
What are the benefits of using Salesforce Commerce Cloud?
Commerce Cloud from Salesforce offers key advantages:
- Personalization using Einstein AI for smarter recommendations
- Scalability via multi-tenant cloud infrastructure and headless readiness
- Omnichannel integration across web, mobile, social, and in-store
- Efficiency from unified OMS, order, and catalog management
- Mobile-first design optimized for user experience and SEO
- Reduced TCO due to SaaS delivery and automated maintenance
- Security & reliability via PCI compliance and global data centers
Can Salesforce Commerce Cloud support headless commerce?
Yes, Salesforce Commerce Cloud supports headless commerce through Storefront Reference Architecture (SFRA) and robust APIs (OCAPI/SCAPI), enabling decoupled front-end experiences on React, Angular, Vue, and mobile apps.
What is Salesforce Commerce Cloud pricing?
Salesforce Commerce Cloud Pricing uses a Gross Merchandise Value (GMV)–based licensing model, fees scale with sales volume:
-
B2C Commerce Cloud
- Growth Edition: 1% GMV (supports up to 6 storefronts, OMS Lite)
- Advanced/Plus Edition: 2% GMV (up to 10 storefronts, full OMS)
- Premium/Unlimited: ~3% GMV, unlimited sites and advanced AI features
-
B2B Commerce Cloud
- Growth: 1% GMV
- Advanced: 2% GMV
Order Management add-on (beyond included limits in higher tiers) is charged separately, typically around $0.25–$0.50 per order. This scalable model ensures you pay in alignment with your success, protecting margins during lower sales while allowing growth.
What is the Salesforce Commerce Cloud Storefront Reference Architecture (SFRA)?
SFRA is Salesforce’s modular, MVC-based front-end blueprint, enabling faster and cleaner implementations. It supports pixel-perfect customization, component reuse, and continuous iterative development .
Do I need a specialized partner for Salesforce Commerce Cloud?
Working with a certified Salesforce Commerce Cloud implementation partner ensures enterprise-grade delivery, accelerates launch timelines, and enables continuous improvements via managed services and custom integrations.
What are Salesforce Commerce Cloud services?
Salesforce Commerce Cloud services include a comprehensive suite of offerings to help businesses launch, enhance, and scale high-performance digital storefronts. This spans strategy and advisory, Salesforce Commerce Cloud consulting services, custom implementation, UX/UI optimization, third-party integrations, headless commerce enablement, testing, and managed services for ongoing optimization.
At Grazitti, our Salesforce Commerce Cloud experts work as strategic partners, aligning every solution with your business goals. From rapid MVPs to complex multi-cloud rollouts, our end-to-end capabilities ensure faster time-to-value, enterprise-grade scalability, and seamless digital experiences for both B2B and B2C. Whether you’re starting fresh or replatforming from legacy systems, we help you build future-ready commerce, the right way.
What is the typical Salesforce Commerce Cloud project timeline?
Most Salesforce Commerce Cloud implementations take 3 to 6 months, depending on complexity:
- Mid-complexity B2C stores often launch in 12–16 weeks (~3–4 months).
- B2B projects with custom catalogs, contract pricing, and partner integrations usually take 4–6 months.
- Enterprise-level, headless, or global multi-site deployments can extend up to 9–12 months
What can extend the timeline, and how do we mitigate risks?
Challenges include complex ERP integrations, poor data hygiene, unclear business requirements, and a lack of executive alignment. Our team of Salesforce Certified consultants addresses these through:
- Comprehensive discovery & strategy to set realistic expectations and minimize rework
- Data cleansing best practices during migration to avoid disruption
- Structured integration playbooks for third-party systems
- Clear project governance and stakeholder buy-in to prevent delays and scope creep
What makes Grazitti a trusted Salesforce Commerce Cloud implementation partner?
Grazitti is a certified Salesforce Summit Partner with over 17 years of Salesforce delivery experience and a proven track record in launching scalable, high-performance Commerce Cloud solutions across industries. We’re trusted by Fortune 500s, fast-scaling mid-market brands, and global ISVs to modernize commerce, from core platform implementation to AI-driven personalization, custom cartridge development, and omnichannel integration.
Does Grazitti specialize in Salesforce B2B Commerce Cloud and B2C Commerce Cloud?
Yes. We have deep expertise in Salesforce B2B Commerce and B2C Commerce (SFRA & PWA) implementations.
- For B2C Commerce Cloud, we deliver rich storefronts optimized for high-conversion UX, dynamic promotions, mobile-first performance, and global scale.
- For B2B Commerce Cloud, we specialize in complex product catalogs, contract pricing, approval workflows, multi-account hierarchies, and bulk ordering UX.
Whether you’re a manufacturer digitizing dealer/distributor sales or a retail brand replatforming to deliver personalized omnichannel experiences, our Salesforce eCommerce Solutions are always tailored, always enterprise-grade.
