Online Community Services We Offer
Featured Resources
Have a Community Use Case? Talk to us!
Platforms
[On Demand Webinar]
Community Experience Re-imagined. Re-defined. Re-wired.
Tracci Capillo
Program Manager,
Communities google
Varun Luthra
Community Consultant,
Khoros, Grazitti Interactive
[Virtual Event]
Check out our virtual summit Community (re)Focus 2021
Varun Luthra
Community Consultant,
Khoros, Grazitti Interactive
John Summers Director Community Practice, Grazitti Interactive
[Discussion]
Unlocking True Community Potential With a Two-Way Knowledge Exchange
Sydney Sherman
Sr Community Manager,
Serhant
Sr Community Manager,
Serhant
Parul Gupta
Community Manager,
The Community Makers
Our Community Management as a Service (CMaaS) Offerings
Development and Design
Community Management
Coverage and support
Analytics and reporting
Partners
Check out this insightful conversation between Vanessa Paech- Founder and Chief Consultant at PeerSense and Varun Luthra- Country Manager for the ANZ region at Grazitti, where they exchange dialogue on curating seamless customer experiences with vibrant online communities and the need to implement robust online community building strategies.
Watch this interactive conversation between Carrie Melissa Jones, Community Strategist and co-author of Building Brand Communities, and Maneesh Kumar, VP sales, Grazitti Interactive to explore how business’s investments in the community space have increased over the past few years at a macro-level and enabled companies to achieve customer success.
In this webinar, two of the finest community experts in the business will indulge in an insightful conversation on why it is necessary for brands to make the community forum a safe space for users. Watch them discuss how you can address the growing risk of safety in communities by monitoring user behavior and complying to data privacy norms.
In this webinar, Todd Nilson, Online Community Strategist, Clocktower Advisors, and John Summers, Senior Manager, Community Practice, Grazitti Interactive, will indulge in an insightful conversation on why brands must channel their focus towards strengthening the foundation of their online communities and making them more resilient.
Case Studies
Enhancing User Experience With Swift Migration From Jive to Salesforce
Swift Migration of Massive Data from vBulletin to InSided Platform
Migrating Customer Community from Jive-x to Lithium (Now Khoros) and Ensuring a Smooth Onboarding
Customizing MadCap Themes for a Community Knowledge Base
From Our Blog
Communities empower brands to collect th...
22 Sep 2022 in Communities
Moderation in communities is an importan...
21 Sep 2022 in Communities
Online community strategies can go haywi...
21 Sep 2022 in Communities
Our Community-Specific Products
Khoros – Salesforce® Case Connector:
Improve Self-Service On Your Online Communities With Khoros-Salesforce Case Connector- Easy Case Escalation
- Administrative Control
- Seamless Data Sync
- Hassle-Free Case Management
- Suggestive Search
- Partners Support
Salesforce® Knowledge – Khoros connector:
Enrich the Content on Your Khoros-Powered Community- Seamless Synchronization
- Real-time Syncing
- Article Mapping
- Viewing Rights
- Mass Synchronization
Higher Logic – Salesforce® Case Connector:
Bridge The Gap Between Your Community User And Support Team:- Suggestive Case Search
- Smoother Case Management
- Easier Case Escalation
- Administrative Control
- Exclusive Support For Premium User
Quickstart Communities:
Get Custom Salesforce® Communnities That:- Can Be Up and Running in Just Two Weeks
- Have Responsive Design
- Come In Several Predefined Layouts
Our Customers Love Us
Grazitti’s expertise with both Salesforce and Apttus has helped increase sales efficiency, maximize our ROI on both the platforms and improve our sales processes tremendously.
Alvin Ayusa, Director of Salesforce.com Systems,
Alteryx
The team at Grazitti is exceptional at devising solutions to the challenge of scaling and effectively managing a community. The team was very supportive and I would gladly recommend them to anyone that asks.
Mike Rizzo, Manager,
Community & Loyalty Programs Mavenlink
From Our Blog
Communities empower brands to collect th...
22 Sep 2022 in Communities
Moderation in communities is an importan...
21 Sep 2022 in Communities
Online community strategies can go haywi...
21 Sep 2022 in Communities
E-Books
Ultimate Guide to Mastering Self-Service
Organizations need to continuously enhance self-service capabilities. This eBook provides an objective view of how an AI-driven enterprise search solution helps with self-service success and with improving case deflection.
Selecting the Right – Jira Connector
Integrating Salesforce and Jira on your mind but not sure what connector is best for your business? We have you sorted with our ebook, Selecting the right Salesforce-Jira Connector.