Integrated Solutions to Reduce Support Costs & Increase ROI
Some of the solutions, that we have delivered include:
- Enhanced Service Cloud Setups
- Support Communities
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CRM Integration with 3rd Parties
- Custom Reports & Dashboards
Customer Speaks
Anton Chiang
Senior Manager, Community & Support Programs, CentrifyThank you for your hard work and dedication in helping us launch our new community! The new community looks great, and I am very happy with the partnership and support Grazitti has provided for this project. I’ve been in the online community management business for almost a decade now, and it is rare to come across a developer partner with your holistic understandings of community management best practices, design, user experience and platform capabilities. Your team has been extremely responsive and capable, and we couldn’t ask for a better business partner!
David Skyberg
Product Manager, Ping IdentityRight from start the Grazitti team gave us the confidence that we do not need to have a plan B. Once things started rolling – they were able to accommodate a number of requirements that were made by the operating teams within the timeframe.
Patricia Lughezzan
Group Vice President, Customer Support & Advocacy, Marketo Inc.Grazitti and Marketo Support have successfully partnered to rollout rich functionality and support Portal. Beyond core development skills to implement business functionally in SFDC Service Cloud and Customer Community, the Grazitti team has been a valued contributor to recommend technology such as Solr text search, workflow optimizations, and web creative design.