Take a Leap to the Future With Salesforce Field Service Lightning’s AI Capabilities
Powered by AI and loaded with next-gen features, Field Service Lightning is your go-to solution for
- 360-degree View of the Customer
- Intelligent Customer Service
- Faster Case Resolution
Supercharge Field Agent Productivity and Enhance Your Customer Service
Achieve optimal employee productivity by assigning the right resources based on skills and proximity.
Field Service Analytics
Take control of your operations with Field Service Analytics and drill into data from multiple sources.
Harness Einstein AI to prescribe the right setup instructions for the technician and improve first-time fix rates.
Rapid Case Management
Equip the field service team with the relevant knowledge base to offer optimal solutions to complex issues and improve resolution time.
On-Site Job Management
Ensure first-visit resolution by equipping field service agents with this best-in-class mobile solution.
The Field Service Lightning Advantage
Manage Workload Efficiently
and Avoid Schedule Overlaps
Schedule Bulk Appointment
Booking via Batches
Create and Update
Log Daily Updates with
Four Pillars of Grazitti’s Field Service Lightning
Get the right solution for your complex business challenges with a detailed assessment of what is right for the business and your customers.
Win over the market fair and square with an implementation strategy curated exclusively for your industry.
Gain the competitive edge you need to succeed. Customize Field Service Lightning to provide your customers with exceptional service!
Migrate data from legacy platforms to Field Service Lightning based on tried and tested best practices for a successful migration.
Extend the Potential of Salesforce
Field Service With Field
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