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    Result-Driven Salesforce Summit Partner

    Meet Our AI Agents, Built for You!

    SKU Manager

    SKU Manager

    Enables the cleanup of obsolete products, identifies underperformers, and suggests cross-sell and upsell opportunities.

    • Instant Product Suggestion
    • Inventory Cleanup
    • Bundle & Price Suggestions
    • Opportunity Product Recommendations
    Meeting Evaluator

    Meeting Evaluator

    Auto-creates cases from Zoom meetings, generates summaries via LLMs, and manages data seamlessly. Boosts productivity, reduces manual errors, and enhances real-time decision-making.

    • Instant Meeting Summarization
    • Meeting, Cases & Opportunity Creation
    Sinergify Agent

    Sinergify Agent

    Enhances automation for faster and more accurate collaboration. Integrates Jira (Core, Ops, Software, Service Desk) with Salesforce.

    • Auto-create Jira Issues
    • Search/Link Existing Issues
    • Auto Commenting-View Linked Issue Details
    developer-admin-console

    Developer Admin Console Agent

    Simplifies Salesforce metadata management—improving productivity, reducing dev effort, and enabling faster documentation and releases.

    • One-Click Documentation & Code Review
    • Slash Commands
    • Release Notes
    • Code Vulnerability Suggestions
    Lead Enablement

    Lead Enablement

    Enhances lead management in Salesforce with centralized dashboards, actionable insights, and a smooth UI, enabling sales teams to prioritize and convert effectively.

    • Lead Conversion Criteria
    • Suggested Help Articles
    • Converted Lead Matching
    • SLA Notifications
    Account Segmentation

    Account Segmentation

    Provides sales managers with an interactive dashboard to segment accounts by growth potential (High, Medium, Low) and allows reps to view their assigned segments.

    • Account List by Status (Activity, Upsell/Cross-sell, Revenue, Employee Count)

    Why Settle for Generic AI?

    Let’s Tailor Agentforce for Maximum Impact.

    Agentforce signals the dawn of a bold new chapter in the Salesforce ecosystem with the rise of Agentic AI.

    Agentic AI brings the power to automate and enhance efficiency, but its greatest potential lies in creating agents that are context-aware, secure, and aligned with your specific goals.— but setting it up and getting the right value from it isn’t a straightforward task.

    Building the right agent, connecting it to your systems, and getting real results takes more than good intentions.

    That’s where Grazitti steps in.

    We design AI agents that fit your operations, integrate with your workflows, and drive real customer impact — so you skip the setup struggles and start seeing value, fast.

    generic-ai
    Looking for Real Results with Agentforce?

    Build – Customize – Train Your AI Agents

    Go beyond the hype of agentic AI and make it work with expert consulting, implementation, customization, and support from Grazitti Interactive. We help businesses integrate AI-driven automation into their Salesforce ecosystem, ensuring maximum efficiency and smarter workflows.

    Defining Strategy for Your Agentforce Agent

    We define the best approach to achieve business goals

    • Analyze business needs and the competitive landscape to identify opportunities for AI agent integration.
    • Define key objectives and success metrics for AI agent adoption.
    • Develop a strategic roadmap for seamless AI agent implementation.
    • Align stakeholders with clear, actionable plans to drive successful execution and maximize outcomes.

    Planning Your First Agent

    Our team turns strategy into a structured execution plan

    • Break down AI agent goals into actionable milestones for measurable progress
    • Estimate resources, timelines, and dependencies for AI agent deployment and integration.
    • Identify potential risks in AI agent implementation and develop mitigation strategies.
    • Create detailed project blueprints for AI agent adoption, ensuring structured execution and clear objectives.

    Developing Your First Agent

    We convert ideas into high-performing AI agent functionalities.

    • Write clean, efficient, and scalable code for AI agent functionalities.
    • Implement core business logic and integrate AI agents with existing systems.
    • Conduct unit tests to ensure the reliability and accuracy of AI agents.
    • Maintain code quality by adhering to best practices for AI agent development and optimization.

    Optimizing Your Agent

    Our team enhances AI agent efficiency and performance

    • Analyze bottlenecks and inefficiencies in AI agent workflows
    • Implement automation and process improvements for agent tasks
    • Optimize AI agent database queries and API calls for faster responses
    • Continuously monitor and refine AI agent workflows for optimal performance

    Automating Your Agent

    We help reduce manual effort and boost AI agent productivity

    • Identify repeatable tasks within AI agents suitable for automation
    • Implement RPA, AI, and workflow automation to enhance agent tasks
    • Ensure seamless integration of automation with existing AI agent systems
    • Monitor and maintain automation solutions to ensure agent reliability

    Monitoring Your Agent

    Our team tracks AI agent performance and detects anomalies

    • Set up real-time monitoring dashboards for AI agent activities
    • Define KPIs and alert thresholds to measure agent performance
    • Automate log analysis to extract insights from AI agent operations
    • Generate detailed reports on AI agent system health and efficiency

    Enhancing Your Agent

    Our team refines AI agent features, UX, and overall user experience

    • Gather user feedback and analyze pain points in AI agent interactions
    • Implement UI/UX improvements to enhance agent interactions
    • Enhance AI agent features based on emerging trends and needs
    • Ensure seamless user experiences with AI agent-driven solutions
    • Defining Strategy Defining Strategy
      Defining Strategy for Your Agentforce Agent

      We define the best approach to achieve business goals

      • Analyze business needs and the competitive landscape to identify opportunities for AI agent integration.
      • Define key objectives and success metrics for AI agent adoption.
      • Develop a strategic roadmap for seamless AI agent implementation.
      • Align stakeholders with clear, actionable plans to drive successful execution and maximize outcomes.
    • planning-your-first-agent Planning Your First Agent
      Planning Your First Agent

      Our team turns strategy into a structured execution plan

      • Break down AI agent goals into actionable milestones for measurable progress.
      • Estimate resources, timelines, and dependencies for AI agent deployment and integration.
      • Identify potential risks in AI agent implementation and develop mitigation strategies.
      • Create detailed project blueprints for AI agent adoption, ensuring structured execution and clear objectives.
    • developing-first-agent developing-first-agent
      Developing Your First Agent

      We convert ideas into high-performing AI agent functionalities.

      • Write clean, efficient, and scalable code for AI agent functionalities.
      • Implement core business logic and integrate AI agents with existing systems.
      • Conduct unit tests to ensure the reliability and accuracy of AI agents.
      • Maintain code quality by adhering to best practices for AI agent development and optimization.
    • Optimizing Your Agent Optimizing Your Agent
      Optimizing Your Agent

      Our team enhances AI agent efficiency and performance

      • Analyze bottlenecks and inefficiencies in AI agent workflows
      • Implement automation and process improvements for agent tasks
      • Optimize AI agent database queries and API calls for faster responses
      • Continuously monitor and refine AI agent workflows for optimal performance
    • automating-agent automating-agent
      Automating Your Agent

      We help reduce manual effort and boost AI agent productivity

      • Identify repeatable tasks within AI agents suitable for automation
      • Implement RPA, AI, and workflow automation to enhance agent tasks
      • Ensure seamless integration of automation with existing AI agent systems
      • Monitor and maintain automation solutions to ensure agent reliability
    • Monitoring Your Agent Monitoring Your Agent
      Monitoring Your Agent

      Our team tracks AI agent performance and detects anomalies

      • Set up real-time monitoring dashboards for AI agent activities
      • Define KPIs and alert thresholds to measure agent performance
      • Automate log analysis to extract insights from AI agent operations
      • Generate detailed reports on AI agent system health and efficiency
    • enhancing-agent enhancing-agent
      Enhancing Your Agent

      Our team refines AI agent features, UX, and overall user experience

      • Gather user feedback and analyze pain points in AI agent interactions
      • Implement UI/UX improvements to enhance agent interactions
      • Enhance AI agent features based on emerging trends and needs
      • Ensure seamless user experiences with AI agent-driven solutions

    Our AI Prowess in Salesforce Agentforce

    With deep expertise in Salesforce Agentforce, we have already developed tailored AI solutions that enhance virtual assistance, automate case handling, and optimize workflows. Our proven AI capabilities ensure businesses get an intelligent, adaptive, and future-ready Salesforce experience.

    AI-Powered Virtual Assistance

    We customize Salesforce Agentforce to function as an advanced virtual assistant, handling queries, managing tasks, and proactively assisting users with contextual insights.

    Automated Case Handling

    Our tailored AI solutions streamline case routing, prioritization, and resolution, ensuring faster response times and reduced manual intervention.

    Smart Knowledge Recommendations

    We train Salesforce Agentforce to deliver precise, real-time knowledge recommendations, dynamically adapting to user interactions for improved accuracy.

    Workflow Automation

    Our AI expertise allows us to design and automate complex workflows, enabling businesses to eliminate inefficiencies and accelerate operations.

    Intelligent Chat & Voice Support

    With our custom AI models, we optimize Salesforce Agentforce’s chat and voice capabilities, making conversations more natural, intuitive, and user-friendly.

    Seamless Salesforce Integration

    We ensure that Salesforce Agentforce integrates flawlessly with your Salesforce ecosystem, including Sales Cloud, Service Cloud, and third-party applications, for a unified AI-powered experience.

    ai-prowess

    Need a custom AI solution for Salesforce Agentforce?

    From Our AI-Powered Salesforce Solution Hub

    SearchUnify GPT for Agentforce
    and Service Console

    • Verified Answers, Always

      No guessing—instant, source-cited responses from your trusted knowledge base.

    • Speed Up Resolutions

      Slash ticket handling times with context-aware AI that delivers pinpoint answers.

    • One Search, Every Source

      Unified access to KBs, past tickets, product docs, LMS content—no more tab hopping.

    • Enterprise-Grade Security

      Your data stays private, secure, and fully compliant with IT and security protocols.

    Sinergify Agent

    • One-Click Jira Issue Creation

      Instantly raise Jira issues from Salesforce records inside the Agentforce chat console—no endless clicks.

    • Real-Time Jira Updates, No Tab Switching

      View issue status, priority, and updates right within Agentforce—stay focused and productive.

    • Search & Manage Jira Issues, Effortlessly

      Find, track, and handle open or closed Jira issues—all from the Agentforce workspace.

    • Comment on Jira Tickets Seamlessly

      Add real-time comments without breaking your workflow—keep collaboration smooth and inboxes clutter-free.

    Explore Real-World Impact of Our Agentforce Solutions

    Frequently Asked Questions

    How is Agentforce different from public LLMs like OpenAI?
    Agentforce is purpose-built for Salesforce, which means it doesn’t just generate responses—it understands your CRM context, acts on data, and respects org-level permissions and metadata. If you’re looking to set it up efficiently within your Salesforce environment, our Agentforce implementation services can help you hit the ground running.
    What advantages does using Agentforce have over public LLMs?
    Agentforce offers real-time CRM integration, enterprise-grade security, and the ability to execute workflows directly within Salesforce. It’s designed to work with your data, not just talk about it. To fully tailor Agentforce to your business logic and goals, our Agentforce consulting services provide the strategic guidance you need.
    Can Agentforce be integrated with our internal LLM? Does it support BYOL (Bring Your Own LLM)?
    Yes, Agentforce allows you to bring your own LLM, giving you full control over model selection, compliance, and data handling. If you're exploring BYOL strategies and need support with architecture or integration, our Agentforce consulting services are here to help.
    What is the pricing of Agentforce?
    Agentforce uses a flexible credit-based pricing model, with costs depending on how often and how extensively agents are used. To understand what this could look like for your specific org, our Agentforce implementation services can help you to map out expected usage and optimize your spend.
    I got a discount from Salesforce and have 30,000 credits. How will my credits be used?

    Your 30,000 credits will be used toward Agentforce’s consumption-based costs, including:

    • Conversations ($2 per pre-purchased conversation; $2.50 if you exceed your allowance)
    • Einstein Requests (AI interactions like content generation and analysis)
    • Data Storage in Data Cloud (for conversation and other data storage)
    • Segments and Activation (for creating and activating audiences)
    • Data Services (data ingestion, transformation, and federation)
    • Sandbox Usage (testing Agentforce features in sandboxes also consumes credits)

    Credits are applied as you use these services. If you consume more than your prepaid credits cover, you’ll be billed at overage rates (e.g., $2.50 per conversation).

    Do I need a Data Cloud license to use Agentforce?
    A Data Cloud license isn’t required, but it can enhance your agents with unified profiles and real-time insights. If you're unsure whether your use case needs Data Cloud, you can avail of our Agentforce consulting services, which can help you decide based on your goals and existing setup.
    Which license do I need to create custom agents using Agentforce?
    You’ll need the Einstein 1 Platform license, AI credits, and access to the Agent Builder tool to start building custom agents. If licensing feels overwhelming, our Agentforce implementation services can walk you through the essentials and ensure you have everything in place.
    How is my data protected with Agentforce? Does it offer inbuilt protection rules?
    Agentforce applies Salesforce's security model, including role-based access, data masking, and compliance-ready guardrails. To add custom policies or ensure compliance with your industry’s standards, our Agentforce consulting services can help you configure everything with confidence.

    Get in Touch

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