Conceptualizing help and guidance to the users via videos, blogs, pdfs and integrating Madcap flare articles to retrieve desired information from the library
Promoting the ideas about a specific product or service with the help of categorization and creative iconography
Setting up discussions in a way to help the users find and exchange solutions for their queries and can mark them as best answer
Designing the User Interface to illustrate the status and priority of the cases plays a pivotal role in user support
Engaging the users with Gamification techniques like points listing, rewarding top rankers, giving them privilege for the homepage and providing a personalized feeling
Refining the UI with dropdowns and filtrations based upon popularity, category, author’s name etc. in federated search helps in displaying the results
Some of Our Work
Advanced, custom Salesforce Community & custom Salesforce development solutions delivered within challenging timeframes
Advanced Salesforce development for reduced support costs & custom Lithium community for an enhanced user experience
Enhanced brand visibility & user experience with a beautiful & responsive WordPress powered website
Enhanced brand visibility & user experience with a beautiful, responsive & custom WordPress powered website
From Our Blog
Creating designs that delight customers ...
02 Jan 2019 in Community Design, Design
It’s a digital-first world where most ...
21 Sep 2018 in Community Design, Design
Product Design and User Experience (UX) ...
05 Apr 2018 in Community Design, Design