Online Community Design Solutions | Grazitti Interactive

With unmatched expertise in online community design, our team of proficient designers provide an intuitive and personalized look and feel to the users for enhancing their usability and experience. By applying latest design trends, we assist our customers with advanced infographics and widgets for step by step guidance of the community. We have helped companies like Apttus, Ping Identity, Visier, Cylance amongst others in designing their communities by invoking empathy, emotions and experience of the user. We have leveraged different platforms including customized design, collapsible/hamburger menus and sidebar navigations to maintain the branding of a company.

Samir Soriano

Senior Product Manager, ZipRealty

Grazitti provides much needed expertise with Lithium development and has been a great partner. They are quick to iterate on design and functionality as we communicate our own learnings, and are very easy to work with.

Solutions

Knowledge Base

Conceptualizing help and guidance to the users via videos, blogs, pdfs and integrating Madcap flare articles to retrieve desired information from the library

Ideas

Promoting the ideas about a specific product or service with the help of categorization and creative iconography

Discussions

Setting up discussions in a way to help the users find and exchange solutions for their queries and can mark them as best answer

Support

Designing the User Interface to illustrate the status and priority of the cases plays a pivotal role in user support

Gamification

Engaging the users with Gamification techniques like points listing, rewarding top rankers, giving them privilege for the homepage and providing a personalized feeling

Federated Search

Refining the UI with dropdowns and filtrations based upon popularity, category, author’s name etc. in federated search helps in displaying the results