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    industry

    Industry

    3D Printing Company

    category

    Category

    eCommerce

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    Based In

    New York, US

    The Customer


    The customer builds upon the open-source principles of the RepRap Project, making 3D printing more accessible and affordable for professionals and educators. Beyond this, the customer provides a comprehensive 3D printing ecosystem tailored for educational purposes. They aim to empower educators and students with the tools, training, and resources required to integrate 3D printing technology into the classroom.

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    The Context


    As a leader in 3D printing solutions, they aimed to build a website that could
    handle their evolving product catalog and educational resources. Their goal was
    to implement a series of upgrades and website enhancements to modernize their
    online platform and provide a more seamless, engaging user experience. Additionally, they sought to improve platform navigation and performance for
    their diverse user base, which includes educators, students, and professionals.

    The Objective


    The customer wanted to launch a redesigned website that modernizes their online presence. With a one-month deadline, they needed assistance to develop and deploy 60+ web components aligned with their final design. Alongside these updates, they planned to upgrade their digital platform from Adobe Commerce (Magento) 2.3.3 to 2.4.6. During this transition, they wanted to ensure seamless compatibility with all custom and third-party modules.

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    The Solution


    To meet the customer’s one-month deadline, our team worked around the clock to deliver the following solutions—

    • Firstly, our experts transitioned the website from Adobe Commerce 2.3.3 to 2.4.6. We updated and modified custom modules and themes to ensure compatibility with Adobe Commerce 2.4.6.
    • Our experts coordinated with third-party module providers to secure updated versions or suitable alternatives to maintain compatibility.
    • With seamless collaboration between web development, QA, and project management teams, our experts ensured the smooth development and deployment of 60+ web components.
    • Then, we adjusted database scripts to manage schema changes without disrupting store operations.
    • We scheduled all site upgrades during off-peak hours to minimize order disruptions and maintain a seamless customer experience.
    • Our experts also ensured effective communication with Adobe support to resolve any critical issues that arose during the updates promptly.

    The Highlights

    2.3.3 - 2.4.6

    Adobe Version
    Upgrade

    30%

    Increase in Website Traffic
    With Improvement in Online
    Presence & UX

    60+

    Web Components - Developed,
    Tested & Deployed

    1 Hour

    of Minimal Downtime - To
    Achieve the Upgrade

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    The Outcome


    The website was successfully upgraded to Adobe Commerce 2.4.6, ensuring compatibility with all custom and third-party modules. With the seamless development, testing, and deployment of 60+ web components, the customer enjoyed stable store operations with a minimal downtime of 1 hour. Additionally, the close coordination between the development, QA, and project management teams, alongside clear communication with Adobe, ensured a smooth website launch. This upgrade significantly enhanced the customer’s website performance and functionality, equipping them with a more robust platform to support future growth. It also increased their website’s traffic by 30%.

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