Turn Your Discourse Platform Into a High-Performance Community
Discourse sets the stage, and the right add-ons can help you unlock its full potential. Without the right strategy, design, and integrations, communities can become static and underutilized.
At Grazitti, we help you get more out of your Discourse community. From interface design and third-party integrations to user engagement frameworks and moderation strategies, we make sure your community delivers business results—not just conversations.
We align your community with key business goals—whether that’s reducing support tickets, increasing product feedback, or building brand loyalty.
Let’s bring in better structure, smarter workflows, and a seamless experience for your users and internal teams.
Your Trusted Community-Focused Solutions Partner
Backed by 15+ Years of Online Community Experience
We’ve helped global brands build Discourse communities that scale,
support,
and engage.
Discourse Platform Expertise
Technical and strategic support tailored to the Discourse ecosystem.
Community Use Case Know-How
Expertise across B2B, peer networking, feedback loops, and collaboration.
End-to-End Community Services
Strategy, setup, customization, integrations, moderation, and growth.
Proven Enterprise Experience
Trusted by SaaS, Healthcare, Consumer Tech, and EdTech brands.
We don’t just set up your community—we build it for long-term impact.
Why Choose Us?
Purpose-Built Discourse Community Solutions
AI-Powered Moderation & Engagement
Strategic Planning – We define clear goals and map your community architecture accordingly.
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Custom Configurations – Tailored plugins, themes, and layouts designed around your brand and user needs.
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Seamless Tool Integrations – Salesforce, Zendesk, Google Analytics, HubSpot, BI tools—we integrate what you already use.
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Ongoing Technical Support – Regular updates, plugin maintenance, and troubleshooting.
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Community Governance – Setup of moderation guidelines, access controls, and role management.
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Search Engine Optimization – Ensuring discoverability of key content through custom indexing and metadata configuration.
Discourse is flexible—we help you make it functional.
Optimizing Your Discourse Community
Set Up for Now, Built for What’s NextCommunities need more than a launch—they need management and evolution. We help you get the most from your Discourse platform with:
Content Strategy & Structure
Improve topic taxonomy, tagging, and content discoverability
Community Health Check
Analyze user behavior, participation trends, and engagement drop-offs
Knowledge Base Optimization
Create and organize content to deflect support tickets
Automation Setup
Set up auto-notifications, trust level progression, and email digests
User Feedback Loops
Set up feedback boards to turn community insights into product enhancements
Our Trusted Partners
Future-Proof Your Discourse Community
Keep Your Community Active, Relevant, and Strategic
Re-engagement
Campaigns
Personalized outreach to inactive users
Gamification
Design
Badges, trust levels, and challenges to build momentum
Community
Metrics Setup
GA4, native analytics, and BI dashboards to monitor performance
Scalability
Planning
Create an infrastructure for sub-communities or regional rollouts
Don’t let your community plateau. Keep it growing with us.
Turn Your Discourse Community Into a High-Impact Support and Feedback Engine
Streamline support, gather insights, and boost retention—without switching tools.
Get practical, platform-specific advice that works.