Faster Task
Processing

Industry
Print and Media

Category
Azure Cloud Infrastructure, Azure Blob Storage

Based In
United States

Introduction
The customer is a US-based marketing, technology, and print production leader,
specializing in delivering innovative solutions for collateral management, order
fulfillment, and more. They were facing operational challenges like inefficient workflows,
security vulnerabilities, and cumbersome data processing due to their outdated legacy
systems. They wanted to develop a scalable and integrated system that streamlines
workflows and adapts to future technological updates. Grazitti’s experts helped them
leverage various capabilities and functionalities of the Azure platform, developing
modules for mail delivery, data processing, job management, and more. These solutions
enabled the customer to improve operational efficiency, enhance data accuracy, reduce
security vulnerabilities, and achieve more.
The Customer
The customer is a US-based marketing, technology, and print production leader,
specializing in delivering innovative solutions that drive business growth. Their
expertise spans sales collateral management, order fulfillment, immersive digital
experiences, and large-scale campaigns.
Trusted by global brands like Amazon, Microsoft, and Adobe, they combine bold
creativity, advanced technology, and strategic vision to deliver impactful results
that surpass client expectations.



The Context
The customer faced several operational challenges due to their reliance on outdated
legacy systems. Inefficient workflows, characterized by manual and fragmented
processes, hindered their ability to track and manage jobs effectively. This resulted in
delays and a lack of visibility across operations. Security vulnerabilities were another
major concern, as their existing authentication systems lacked the robustness to
safeguard sensitive data and workflows. Additionally, data processing was
cumbersome, with manual validation and handling, increasing the likelihood of errors
and causing delays. Lastly, their legacy systems struggled to scale with the
organization’s growing needs, limiting their ability to integrate advanced features and
support business expansion. These challenges underscored the need for a modernized
& centralized platform.
The Objective
The customer wanted to develop a scalable and integrated system that streamlines
workflows. They sought to enhance data integrity by reducing the dependency on
manual processes, thereby minimizing errors and delays in data handling.
Strengthening security was another critical focus, with plans to implement robust
authentication systems to safeguard sensitive workflows and data. Additionally, they
wanted to centralize access to various business modules through a unified interface,
simplifying operations and improving user experience. Lastly, they prioritized
building a platform that could easily scale and adapt to future technological
upgrades and growing business demands.




The Solution
The Highlights
Reduction in
Security Risks
Fewer Data
Validation Errors
Growth Enabled by Azure’s Flexible Infrastructure
Lesser
Escalations
Conclusion
The Azure-powered implementation enhanced the customer’s operations
significantly. Automated workflows reduced their task processing time by 35%,
saving approximately 25 hours of manual effort weekly. While robust security
measures like multi-factor authentication cut unauthorized access incidents by
60%. Not just this, streamlined processes improved data accuracy, reducing
validation errors by 40% and ensuring reliable outputs with minimal manual
corrections. Azure’s scalable infrastructure enabled faster integration of new
features and modules, meeting evolving business demands. Additionally,
enhanced transparency and efficiency in workflows resulted in a 70% reduction
in escalations, delivering substantial operational improvements.
