Employing the right applications is crucial to achieving strategic business objectives.
But let’s face it – finding those applications and making them work together seamlessly in your business ecosystem is a herculean task.
Hence, using a comprehensive solution that can address your various needs and is scalable enough to support evolving future requirements is always a great alternative.
Enter – Microsoft Dynamics 365 suite.
Microsoft Dynamics 365 is a powerful business application platform that natively combines the components of customer relationship management (CRM) and enterprise resource planning (ERP) along with artificial intelligence (AI) tools and productivity applications to unlock superior performance.
It provides organizations with a 360° view of their various business areas, be it marketing, account management, business intelligence, or customer service to ensure streamlined operations all across with minimum silos.
In this blog post, we’ll look at the 10 top features and functionalities of the MS Dynamics 365 suite that make it a right fit for fast-growing businesses and enterprises.
So, without any further ado, let’s get started.
10 Reasons to Use MS Dynamics 365 Suite
1. Critical Business Insights
MS Dynamics 365 leverages an advanced Power BI (Business Intelligence) interface with SQL server reporting to generate real-time business insights. Its powerful data visualization and analytics tools help build compelling data reports at any given time to ensure your business functions are in sync with your KPIs.
2. Centralized Information Source
Microsoft Dynamics 365 integrates seamlessly with third-party applications to centralize information and break down silos. It connects with your email marketing, websites, financial accounts, analytics, and database to help stakeholders easily access information and streamline workflows.
3. Ease of Accessibility
Dynamics 365 runs natively on Azure with data centers established around the globe. This enables “anytime and anywhere” work capabilities for users through:
- Mobile solutions included with Dynamics 365 license
- Cross-web browser support on multiple devices
- Remote connection availability to Dynamics 365
Furthermore, you have the option to deploy the platform on the cloud or on-premise for greater control and availability.
4. Targeted Marketing Campaigns
MS Dynamics 365 powers marketing automation operations by facilitating lead generation and client list building, creating targeted campaigns for specific prospects, and measuring results and executing follow-ups. Additionally, it monitors web posts and other content through a smart social marketing application to better understand the target audience and enhance customer engagement.
5. Data Security
Dynamics 365 safeguards information and data sources with granular administration control. You can define individual access controls for your physical data center, service hosting platform, and network connectivity. There are also encryption options available to protect data from unauthorized access. Moreover, Dynamics 365 is GDPR compliant which means it follows stringent data security measures and privacy laws.
6. Improved Resource Scheduling
Utilizing resources effectively is one of the most crucial aspects of running a successful business. MS Dynamics 365 helps align all your resources, including employees, time, and systems to improve overall business efficiency. It provides a centralized view of your customer service requests and aligns the right expert for it to deliver a satisfying service experience.
7. Contact Management
MS Dynamics 365 helps you collect, store, and organize your customer details through an embedded Microsoft Excel integration. Excel is a powerful tool that helps you manipulate and organize large amounts of data. You can even visualize the information through Pivot Chart dynamic views to better manage your database.
8. Highly Adaptable
MS Dynamics 365 has a wide array of browser-based and mobile applications that you can leverage to fulfill your business goals. These apps are designed to work well independently as well as in integration with other apps to meet your particular business needs. You can also configure them or build your own applications by using the point-and-click app creation experience in Microsoft Power Apps.
9. Scalable Architecture
Dynamics 365 offers various tools to customize, use add-ons, and integrate with other solutions to meet the evolving needs of your business. Its robust architecture supports managed solutions for controlled delivery, allowing you to deliver high performance in any environment.
10. Intelligent Budgeting
MS Dynamics 365 not only facilitates your current business operations but also monitors and analyzes them to predict future demand trends. It recommends relevant strategies and tactics to help budgeting teams smartly anticipate financial expenses, and plan accordingly.
Microsoft Dynamics 365 is a complete package of state-of-the-art technologies, tools, and applications to enable business transformation. Its extensive and easy-to-use features are a must-have for any fast-growing business looking to successfully manage its processes and win its customers.
Interested in Adopting Microsoft Dynamics 365 for Your Business? Talk to Us!
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