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                                                                                                                                                                                                                                                      • Blog Home
                                                                                                                                                                                                                                                      • Communities
                                                                                                                                                                                                                                                        • CMaaS
                                                                                                                                                                                                                                                          Top 4 Online Community Management Trends to Look Out For in 2022 5 Sure-Fire Ways to Create a Robust Community Management Strategy
                                                                                                                                                                                                                                                          Top 4 Online Community Management Trends to Look Out For in 2022 5 Sure-Fire Ways to Create a Robust Community Management Strategy
                                                                                                                                                                                                                                                        • Salesforce Experience Cloud
                                                                                                                                                                                                                                                          Transform Your Customer Experience Using Salesforce Experience Cloud The Secret Sauce to Engage Your Online Community Members
                                                                                                                                                                                                                                                          Transform Your Customer Experience Using Salesforce Experience Cloud The Secret Sauce to Engage Your Online Community Members
                                                                                                                                                                                                                                                        • Khoros
                                                                                                                                                                                                                                                          How to Enable Quick Case Escalation From Your Khoros-Powered Community? Lithium-Spredfast Merger: One Platform to Manage All of Your Digital Customer Engagement
                                                                                                                                                                                                                                                          How to Enable Quick Case Escalation From Your Khoros-Powered Community? Lithium-Spredfast Merger: One Platform to Manage All of Your Digital Customer Engagement
                                                                                                                                                                                                                                                        • Higher Logic/Vanilla Forums
                                                                                                                                                                                                                                                          4 Reasons to Choose a Platform Like Higher Logic to Build an Online Community Everything You Need to Know About Higher Logic’s Acquisition of Vanilla
                                                                                                                                                                                                                                                          4 Reasons to Choose a Platform Like Higher Logic to Build an Online Community Everything You Need to Know About Higher Logic’s Acquisition of Vanilla
                                                                                                                                                                                                                                                        • Jive
                                                                                                                                                                                                                                                          Top 5 Questions of a Jive-x Community Manager Planning to Migrate to Lithium Migrating From Jive-x to Salesforce Community Cloud? Get Answers to All Your Questions
                                                                                                                                                                                                                                                          Top 5 Questions of a Jive-x Community Manager Planning to Migrate to Lithium Migrating From Jive-x to Salesforce Community Cloud? Get Answers to All Your Questions
                                                                                                                                                                                                                                                        • Community (re)Focus
                                                                                                                                                                                                                                                          Innovation in Community Culture – Insights From Community (re)Focus, 2021 Community Development and the Power of Engagement – Insights From Community (re)Focus, 2021
                                                                                                                                                                                                                                                          Innovation in Community Culture – Insights From Community (re)Focus, 2021 Community Development and the Power of Engagement – Insights From Community (re)Focus, 2021
                                                                                                                                                                                                                                                      • CRM
                                                                                                                                                                                                                                                        • CRM Integration
                                                                                                                                                                                                                                                          Integrate Your Salesforce Instance with Qualtrics Maximizing Salesforce CRM Investment via Cloud Integration
                                                                                                                                                                                                                                                          Integrate Your Salesforce Instance with Qualtrics Maximizing Salesforce CRM Investment via Cloud Integration
                                                                                                                                                                                                                                                        • Microsoft Dynamics 365
                                                                                                                                                                                                                                                          Streamlining Operations and Boosting Financial Performance With MS Dynamics 365 Microsoft Dynamics 365 Sales: Build Stronger Customer Relationships in Businesses
                                                                                                                                                                                                                                                          Streamlining Operations and Boosting Financial Performance With MS Dynamics 365 Microsoft Dynamics 365 Sales: Build Stronger Customer Relationships in Businesses
                                                                                                                                                                                                                                                        • Salesforce
                                                                                                                                                                                                                                                          Enhance Stock Management With Field Service Booster Salesforce’s Next AI Frontier: Meet Einstein Copilot and Copilot Studio
                                                                                                                                                                                                                                                          • CPQ
                                                                                                                                                                                                                                                            Getting Started With Salesforce CPQ Product Rules How to Apply Discount Schedules in Salesforce CPQ
                                                                                                                                                                                                                                                          • Sales Cloud
                                                                                                                                                                                                                                                            Salesforce Sales Cloud Innovations – Your Key to Higher Revenue Custom Revenue Schedules: An Upgraded Version of Salesforce’s Standard (Revenue Schedule) Functionality
                                                                                                                                                                                                                                                          • Service Cloud
                                                                                                                                                                                                                                                            Enhance Stock Management With Field Service Booster Enabling a Multilingual Knowledge Base for Your Online Community
                                                                                                                                                                                                                                                          • Salesforce QA
                                                                                                                                                                                                                                                            Streamlining Your Workflow: Best Practices for Salesforce Automation Testing Best AI-powered Tools for Salesforce Automation Testing in 2023
                                                                                                                                                                                                                                                          • Salesforce Arena
                                                                                                                                                                                                                                                          Enhance Stock Management With Field Service Booster Salesforce’s Next AI Frontier: Meet Einstein Copilot and Copilot Studio
                                                                                                                                                                                                                                                        • Sales Optimization
                                                                                                                                                                                                                                                          Top 5 Tips to Achieve Sales Success in 2018 Sell More With Accurate White-Space Analysis
                                                                                                                                                                                                                                                          Top 5 Tips to Achieve Sales Success in 2018 Sell More With Accurate White-Space Analysis
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                                                                                                                                                                                                                                                          Tableau Server vs Tableau Cloud: Which Deployment Option Should You Go For? Unlock Hidden Insights and Drive Business Success With Machine Learning & Big Data
                                                                                                                                                                                                                                                          Tableau Server vs Tableau Cloud: Which Deployment Option Should You Go For? Unlock Hidden Insights and Drive Business Success With Machine Learning & Big Data
                                                                                                                                                                                                                                                        • Artificial Intelligence
                                                                                                                                                                                                                                                          Building Intelligent Assistants With NLP Understand Customers Better with Conversational Analytics
                                                                                                                                                                                                                                                          Building Intelligent Assistants With NLP Understand Customers Better with Conversational Analytics
                                                                                                                                                                                                                                                        • Big Data Analytics
                                                                                                                                                                                                                                                          Insights to Action: Unlock the Potential of Tableau Cloud for Business Intelligence Building a High-Performance Big Data Analytics System
                                                                                                                                                                                                                                                          Insights to Action: Unlock the Potential of Tableau Cloud for Business Intelligence Building a High-Performance Big Data Analytics System
                                                                                                                                                                                                                                                        • Business Intelligence
                                                                                                                                                                                                                                                          Demystifying the Data Journey: Tableau vs. Power BI Why Your Business Requires a Centralized Dashboard
                                                                                                                                                                                                                                                          Demystifying the Data Journey: Tableau vs. Power BI Why Your Business Requires a Centralized Dashboard
                                                                                                                                                                                                                                                        • Data Visualization
                                                                                                                                                                                                                                                          Improving Healthcare Analytics With Data Visualization Why Your Business Requires a Centralized Dashboard
                                                                                                                                                                                                                                                          Improving Healthcare Analytics With Data Visualization Why Your Business Requires a Centralized Dashboard
                                                                                                                                                                                                                                                        • Data Warehouse
                                                                                                                                                                                                                                                          The Architecture of a Modern Data Warehouse & Its Components What Is the Difference Between ETL and ELT?
                                                                                                                                                                                                                                                          The Architecture of a Modern Data Warehouse & Its Components What Is the Difference Between ETL and ELT?
                                                                                                                                                                                                                                                        • Predictive Analytics
                                                                                                                                                                                                                                                          Optimize ABM Initiatives with Predictive Analytics Improving Healthcare With Predictive Analytics
                                                                                                                                                                                                                                                          Optimize ABM Initiatives with Predictive Analytics Improving Healthcare With Predictive Analytics
                                                                                                                                                                                                                                                      • Design
                                                                                                                                                                                                                                                        • Community Design
                                                                                                                                                                                                                                                          Using Emotions in Design Processes to Improve User Experience 6 Design Elements for Community Managers to Improve User Experience
                                                                                                                                                                                                                                                          Using Emotions in Design Processes to Improve User Experience 6 Design Elements for Community Managers to Improve User Experience
                                                                                                                                                                                                                                                        • Landing Page
                                                                                                                                                                                                                                                          4 Noteworthy Ways of Using Video Landing Pages to Boost Conversions A Step-by-Step Guide to Create Meaningful Landing Page Images
                                                                                                                                                                                                                                                          4 Noteworthy Ways of Using Video Landing Pages to Boost Conversions A Step-by-Step Guide to Create Meaningful Landing Page Images
                                                                                                                                                                                                                                                        • LMS Designing
                                                                                                                                                                                                                                                          Learning Management Systems 101: The Future of Workplace Learning Top 5 eLearning Trends to Watch Out for in 2021
                                                                                                                                                                                                                                                          Learning Management Systems 101: The Future of Workplace Learning Top 5 eLearning Trends to Watch Out for in 2021
                                                                                                                                                                                                                                                        • MadCap Flare
                                                                                                                                                                                                                                                          Integrate MadCap Flare With LMS for Superlative eLearning Experiences 3 Ways to Understand Your Audience Better & Create Effective Documentation
                                                                                                                                                                                                                                                          Integrate MadCap Flare With LMS for Superlative eLearning Experiences 3 Ways to Understand Your Audience Better & Create Effective Documentation
                                                                                                                                                                                                                                                        • Product Design
                                                                                                                                                                                                                                                          5 Reasons Why Product Design Is Crucial to Win Customers 6 Steps to Create Product Designs That Stand Out
                                                                                                                                                                                                                                                          5 Reasons Why Product Design Is Crucial to Win Customers 6 Steps to Create Product Designs That Stand Out
                                                                                                                                                                                                                                                        • Videos
                                                                                                                                                                                                                                                          Harnessing the Power of Psychology in eLearning Revolutionizing eLearning: How AI is Transforming Video-based Education
                                                                                                                                                                                                                                                          Harnessing the Power of Psychology in eLearning Revolutionizing eLearning: How AI is Transforming Video-based Education
                                                                                                                                                                                                                                                        • Web & Graphic
                                                                                                                                                                                                                                                          6 Ways to Make Skeuomorphism a Part of Your Design Strategy 5 Ways to Create a Hero Image That Drive Conversions
                                                                                                                                                                                                                                                          6 Ways to Make Skeuomorphism a Part of Your Design Strategy 5 Ways to Create a Hero Image That Drive Conversions
                                                                                                                                                                                                                                                      • Marketing
                                                                                                                                                                                                                                                        • Account Based Marketing
                                                                                                                                                                                                                                                          Selecting the Right ABM Platform for B2B Hold All the Aces With Account-Based Marketing
                                                                                                                                                                                                                                                          Selecting the Right ABM Platform for B2B Hold All the Aces With Account-Based Marketing
                                                                                                                                                                                                                                                        • Content Marketing
                                                                                                                                                                                                                                                          Funnel Vs Flywheel: Demystifying the Right Content Marketing Strategy for Success The MarTech Advantage: Transforming Content Creation for a Competitive Edge
                                                                                                                                                                                                                                                          Funnel Vs Flywheel: Demystifying the Right Content Marketing Strategy for Success The MarTech Advantage: Transforming Content Creation for a Competitive Edge
                                                                                                                                                                                                                                                        • Data Management
                                                                                                                                                                                                                                                          Fuel for Marketing: Data Management Transform your Lead Database with the Contact Washing Machine
                                                                                                                                                                                                                                                          Fuel for Marketing: Data Management Transform your Lead Database with the Contact Washing Machine
                                                                                                                                                                                                                                                        • Information Security
                                                                                                                                                                                                                                                          Ensuring Cybersecurity in the Age of Large Language Models (LLMs) Security Operations Center: What Is It & Why Do You Need It?
                                                                                                                                                                                                                                                          • CCPA
                                                                                                                                                                                                                                                            CCPA Enforcement: What You Need To Know CCPA: What Marketers Need To Know
                                                                                                                                                                                                                                                          • GDPR
                                                                                                                                                                                                                                                            Is your Sales Team Ready for European Union GDPR? Why should U.S. businesses care about EU GDPR?
                                                                                                                                                                                                                                                          Ensuring Cybersecurity in the Age of Large Language Models (LLMs) Security Operations Center: What Is It & Why Do You Need It?
                                                                                                                                                                                                                                                        • Demand Generation
                                                                                                                                                                                                                                                          6 Landing Page Best Practices to Ace Demand Generation Why Going Omnichannel Should be Your Next Goal
                                                                                                                                                                                                                                                          6 Landing Page Best Practices to Ace Demand Generation Why Going Omnichannel Should be Your Next Goal
                                                                                                                                                                                                                                                        • Digital Marketing & Analytics
                                                                                                                                                                                                                                                          How to Export and Preserve Historical Data From Universal Analytics? A/B Testing in Google Analytics 4: Unlocking Insights With Data-Driven Experiments
                                                                                                                                                                                                                                                          • Conversion Rate Optimization
                                                                                                                                                                                                                                                            Optimize Your Conversion Rate with Google Analytics Custom Reports Google Introduces AdWords Conversion Import for Salesforce
                                                                                                                                                                                                                                                          • Search Engine Marketing
                                                                                                                                                                                                                                                            All You Need to Know About Google Ads Updates in 2023 Summing Up the Google Webmaster Conference 2019
                                                                                                                                                                                                                                                          • Search Engine Optimization
                                                                                                                                                                                                                                                            Bing SEO Tips – How to Rank High on Bing Finding Balance: ChatGPT and Human Collaboration in SEO
                                                                                                                                                                                                                                                          • Social Media Marketing
                                                                                                                                                                                                                                                            Latest Trends in Global Social Media Use for 2022 6 Hacks to Skyrocket Your Google Ads Quality Score
                                                                                                                                                                                                                                                          • Tag Management System
                                                                                                                                                                                                                                                            5 Best Tag Management Solutions You Should Consider for Your Website Getting Started with Google Analytics via Google Tag Manager
                                                                                                                                                                                                                                                          How to Export and Preserve Historical Data From Universal Analytics? A/B Testing in Google Analytics 4: Unlocking Insights With Data-Driven Experiments
                                                                                                                                                                                                                                                        • Email Marketing
                                                                                                                                                                                                                                                          6 Sure-Fire Ways to Create a Winning Email Marketing Strategy Elevate Your Email Marketing with Gamification
                                                                                                                                                                                                                                                          6 Sure-Fire Ways to Create a Winning Email Marketing Strategy Elevate Your Email Marketing with Gamification
                                                                                                                                                                                                                                                        • Inbound Marketing
                                                                                                                                                                                                                                                          Buyer Personas Demystified Throwback to the Year That Was: Top 10 Blogs of 2019
                                                                                                                                                                                                                                                          Buyer Personas Demystified Throwback to the Year That Was: Top 10 Blogs of 2019
                                                                                                                                                                                                                                                        • Marketing Automation
                                                                                                                                                                                                                                                          Measure Your Marketing Impact: Top 5 KPIs to Track in 2023 Partnering for Success: Finding the Right HubSpot Partner to Drive Business Growth
                                                                                                                                                                                                                                                          • Eloqua
                                                                                                                                                                                                                                                            Oracle Eloqua 23A Release: 10 Things You Need to Know How to Maximize the Power of Your Eloqua Instance
                                                                                                                                                                                                                                                          • HubSpot
                                                                                                                                                                                                                                                            Partnering for Success: Finding the Right HubSpot Partner to Drive Business Growth HubSpot’s Responsive Email Templates: Your Key to Increasing User Engagement
                                                                                                                                                                                                                                                          • Pardot
                                                                                                                                                                                                                                                            Foster Sales & Marketing Alignment With Marketing Cloud Account Engagement 6 Steps to Ace Email Marketing – The Pardot Way
                                                                                                                                                                                                                                                          • Marketo
                                                                                                                                                                                                                                                            How to Ace Your Email Blast Campaigns Marketo Munchkin: The Key to Converting Visitors to Potential Buyers
                                                                                                                                                                                                                                                          • Salesforce Marketing Cloud
                                                                                                                                                                                                                                                            Salesforce CDP: The Key to Creating Unified Customer Data A Consultant’s Role in Optimizing Salesforce Marketing Cloud
                                                                                                                                                                                                                                                          Measure Your Marketing Impact: Top 5 KPIs to Track in 2023 Partnering for Success: Finding the Right HubSpot Partner to Drive Business Growth
                                                                                                                                                                                                                                                        • Marketing Strategy
                                                                                                                                                                                                                                                          Take a Data-Driven Approach to Ace Omni-Channel Marketing 7 Ways to Make Every Customer Interaction Count
                                                                                                                                                                                                                                                          Take a Data-Driven Approach to Ace Omni-Channel Marketing 7 Ways to Make Every Customer Interaction Count
                                                                                                                                                                                                                                                      • Web Development
                                                                                                                                                                                                                                                        • eCommerce
                                                                                                                                                                                                                                                          10 Strategies to Maximize Your Black Friday Cyber Monday Profits Interact With Customers in Real-Time By Embracing Live Shopping Trend
                                                                                                                                                                                                                                                          • Magento
                                                                                                                                                                                                                                                            Top Reasons Why Now Is the Best Time to Migrate to Magento 2 Magento Pricing: How Much Does It Actually Cost?
                                                                                                                                                                                                                                                          • Shopify
                                                                                                                                                                                                                                                            Shopify Editions Winter 2023: All That You Need To Know Redefine Enterprise Retail With Shopify Commerce Components
                                                                                                                                                                                                                                                          10 Strategies to Maximize Your Black Friday Cyber Monday Profits Interact With Customers in Real-Time By Embracing Live Shopping Trend
                                                                                                                                                                                                                                                        • Landing Page Development
                                                                                                                                                                                                                                                          Boost Landing Pages’ Visibility with Marketo’s SEO Dashboard Improving Conversions with Landing Pages
                                                                                                                                                                                                                                                          Boost Landing Pages’ Visibility with Marketo’s SEO Dashboard Improving Conversions with Landing Pages
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                                                                                                                                                                                                                                                        Top 5 eLearning Trends to Watch Out for in 2021

                                                                                                                                                                                                                                                        Aastha Thakur

                                                                                                                                                                                                                                                        Dec 29, 2020

                                                                                                                                                                                                                                                        4 minute read

                                                                                                                                                                                                                                                        “Online learning is not the next big thing, it is the now big thing.” – Donna J. Abernathy

                                                                                                                                                                                                                                                        In this digital world, the evolution of technology has tectonically changed the way society functions. Everything is just a click away!

                                                                                                                                                                                                                                                        Amidst this, eLearning has been rising steadily and we’ve watched it grow and create amazing learning experiences that we could only dream of a decade ago. And, we know that there are many more things to come.

                                                                                                                                                                                                                                                        Now that you must be packing for your 2021 voyage, you might want to take a peek at ‘what’s next?’ in the eLearning world so that you are all game.

                                                                                                                                                                                                                                                        To start off, let’s first understand how 2020 impacted eLearning.

                                                                                                                                                                                                                                                        What Changes did 2020 Bring?

                                                                                                                                                                                                                                                        2020 was quite the curveball, it transformed a lot of things around the world, including online education trends. It urged the global transition from in-person to online learning.

                                                                                                                                                                                                                                                        This resulted in wider popularity and acceptance of eLearning. According to a recent study, the eLearning market will reach $375 billion by 2026. The corporate e-learning market size is set to grow by USD 38.09 billion between 2020-2024.

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                                                                                                                                                                                                                                                        There is no doubt that, in the digital workplace, the benefits of eLearning significantly weigh its worth in gold. It is flexible, cost-effective, convenient, improves productivity, and it’s right up the alley for tech-savvy millennials and Gen Z-ers.

                                                                                                                                                                                                                                                        So, let’s take a look at the top eLearning trends for 2021.

                                                                                                                                                                                                                                                        1. Make Way for Learning Experience Platforms

                                                                                                                                                                                                                                                        After the awesome Learning Management System, the new kid on the block is the Learning Experience Platform (LXP) and it is expected to push the paradigm of learning, especially with Gen-Z stepping into the workplace. The LXP market itself is over $350M in size and more than doubling every year. LXP users have access to a personalized online learning experience. With AI as a key component of LXP, every learner can decide what content they want to engage, add, or even create, which then becomes discoverable by anyone in the company.

                                                                                                                                                                                                                                                        2. Join Forces With Artificial Intelligence Tutors

                                                                                                                                                                                                                                                        Artificial Intelligence (AI) is stealing the spotlight in 2021 as well. According to a recent study, AI in the education market will surpass USD 6 billion by 2024. With AI tutors, users can get the personalized experience they crave and get highly customized training paths through the use of data analysis. These AI tutors can be available 24/7 on any device and students can have a better experience that boosts their engagement. For instance, SHERLOCK, an intelligent tutoring system, is used by air force technicians to detect electrical system problems in aircraft.

                                                                                                                                                                                                                                                        3. Tap Into Mobile Learning

                                                                                                                                                                                                                                                        Mobile learning, also known as M-learning, is the ‘on the go’ way to access learning content using mobile devices. Mobile is the future and it isn’t going away anytime soon. In fact, mobile users are predicted to reach 7 billion by the year 2021. To give your employees a 1:1 experience, it is crucial to create mobile-friendly courses. Organizations can use it to scale employee training, compliance training, or customer training all the while keeping pace with your growth plans.

                                                                                                                                                                                                                                                        It equips them to:

                                                                                                                                                                                                                                                        • Induct and onboard new employees across geographical regions quickly
                                                                                                                                                                                                                                                        • Upskill existing employees easily
                                                                                                                                                                                                                                                        • Improve productivity through personalized training
                                                                                                                                                                                                                                                        • Share information on safety, health, and security policies
                                                                                                                                                                                                                                                        • Assist customers with the onboarding of your product or service

                                                                                                                                                                                                                                                        4. Gamify Your Learning

                                                                                                                                                                                                                                                        Gamification rose to popularity in 2018 and 2021 will be no different. Games transform dull content into engaging and interesting experiences. In fact, according to the Association for Talent Development, gamification is an effective educational strategy. In a recent survey conducted, 82% of employees said a gamification system makes them happier, while 89% of employees said they’d spend more time on a gamified software. Additionally, reward systems incorporated with game-based learning make a better impact, make the learning process much more engaging, and encourage friendly competition among colleagues.

                                                                                                                                                                                                                                                        5. Embrace the Power of AR, VR, and MR

                                                                                                                                                                                                                                                        “The future of eLearning is virtual.” – Alexander Salas

                                                                                                                                                                                                                                                        The value of Augmented Reality (AR) in Edtech is predicted to surpass $5.3 billion by 2023 and we see more practical use cases of these technologies come into real-world, like rumii, a social virtual reality (VR) software, designed for enterprises or colleges to get their users together in a virtual environment.

                                                                                                                                                                                                                                                        AR and VR have continued to make waves in the eLearning industry and now a hybrid of AR and VR is here – Mixed Reality (MR). MR blends the physical and the digital worlds together so that users can experience and interact with virtual objects in a real-world environment. Here’s an example of MR in action – BAE Systems used the power of a mixed-reality system to help their factory workers visualize step-by-step instructions to assemble battery cells. This not only helped them to improve their assembly line operations but also train 30-40% of new workers efficiently.

                                                                                                                                                                                                                                                        With these technologies for your corporate eLearning functions, you can gain a competitive advantage. Additionally, they provide a fun environment to learn new skills and make learning more practical and engaging.

                                                                                                                                                                                                                                                        The eLearning world is going at a full-on throttle speed towards the future and these trends are all set to make your learning much more fun and interesting.

                                                                                                                                                                                                                                                        To play your eLearning cards right in 2021, talk to us.

                                                                                                                                                                                                                                                        Grazitti’s wizards have all kinds of expertise that can help you stay ahead of the eLearning curve. To know more, drop us an email at [email protected] and we’ll get back to you.

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                                                                                                                                                                                                                                                        Grazitti Interactive is a global digital services provider leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2008, Grazitti has been helping companies power their business with its marketing automation and cloud innovation services.

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