Why Choose Zendesk-Salesforce Connector
Get Unidirectional Connectivity by Migrating Data from Zendesk to Salesforce
Hassle-Free Migration
Carry out the data migration process smoothly from Zendesk to Salesforce.
Smooth Transition
Map both standard and custom data fields as required during the migration process.
Secure Transfer
Maintain data security during the migration process without the involvement of any third party.
Schedule Data Transfer
Transfer data flexibly on a daily, weekly, and monthly basis according to your business needs.
Versatile Object Synchronization
Sync Zendesk tickets, articles, organizations, and users by providing flexibility to choose what is required.
Experience seamless data sync individually and in combination including articles, tickets, and organizations as well as external and internal users with Zendesk-Salesforce Connector.
Use Cases of the Connector
Map Zendesk Organization fields to Salesforce Account fields
Sync Zendesk Organizations to Salesforce Account
Map Zendesk Customer fields of end-users to Salesforce Contact fields
Sync Zendesk Customers of end-users to Salesforce Contact
Map Zendesk Ticket fields to Salesforce Case fields
Sync Zendesk Tickets to Salesforce Case
Map Zendesk Customer fields of the role other than end-users to Salesforce User fields
Sync Zendesk Customers of roles other than end-users to Salesforce User
Sync Zendesk Articles to Salesforce
Store Zendesk Articles in Knowledge Records in Salesforce
Auto Synchronization of Articles
Share Your Use Case
*Share Your Use Case That You Would Want in the Connector
Reasons to Partner with Us
Customer-Driven Approach
Customer-first approach in product design, development or addition of new features by analyzing usage patterns and releasing critical updates
Product Customization
Configure Zendesk-Salesforce connector to align with your business processes. You can also set up a personalized product easily, whether it is one-way synchronization, custom buttons, or a new dashboard
Security Compliance
Our connector is Zendesk-native that uses the REST API for data transfer. Also, it allows you to maintain compliance with GDPR, HIPAA, as well as other security requirements
Agile Delivery
Our designers, developers, quality analysts, and project managers follow agile processes to ensure the finest delivery within the required timeframe
Quality Focus
Our exemplary QA services focus on end-to-end testing and ensure that bugs are discovered and fixed throughout the duration of your project and beyond
Benefits
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