Grazitti Interactive Response to, and Readiness for, Coronavirus (COVID-19)
With the Coronavirus (COVID-19) situation evolving rapidly, it’s our responsibility to be transparent about how Grazitti is responding to the pandemic. We are continuously monitoring the situation and approaching it with empathy and great urgency, taking the necessary measures to ensure the safety of our employees, while proactively driving business continuity plans to ensure that we continue to deliver for our customers and partners.
The following information reflects our guidelines and practices as of March 15, 2020. If there are any fundamental changes to our plan, we will update this post to reflect them.
Employee Health and Workforce Readiness
Our top priority is the health and wellness of our employees worldwide. We’re encouraging and enabling our employees to follow the WHO guidelines and recommendations to stay safe and healthy.
All Grazitti employees have access to secure remote working technology and collaboration tools, allowing them to continue to work efficiently if they are unable to come to office.
Business Continuity
We have a robust Business Continuity Plan (BCP) in place to address the kind of external challenges we are faced with today.
We are aligned to the International Standard (ISO/IEC 27001:2013) that specifies requirements for setting up and managing an effective business continuity management system.
We have a Disaster Management and Emergency Preparedness Plan in place that we’re actively following. The plan outlines a comprehensive risk management and response framework in the event that a contagious disease affects Grazitti personnel, facilities, or operations.
Operational Support and Performance
At this time, the delivery and performance of our platforms, solutions, and services including SearchUnify, Sinergify, Maginate remain unimpacted by the COVID-19 situation. Our cloud solutions are monitored and operated from several locations around the world, across a multi-vendor and multi-cloud infrastructure model, which helps ensure our ability to continue to deliver our solutions throughout the duration of this situation.
We hope this information is helpful in understanding how Grazitti is responding to COVID-19. We appreciate the continued support from our employees and customers. These are testing times and we want you to rest assured that we are there for you, and with you.