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    Grazitti Announces Silver Sponsorship for Salesforce World Tour 2019, Sydney

    San Ramon, CA, January 24, 2019 – Grazitti Interactive will participate in the Salesforce World Tour 2019, Sydney on March 6th as a Silver Sponsor. A team of Grazitti’s digital strategy and technology experts will be representing the company in the International Convention Centre (ICC), Sydney.

    Salesforce World Tour is the largest cloud conference in the Southern Hemisphere. This is an opportunity for Trailblazers to meet with Salesforce experts and prospects face-to-face. The event also offers a platform for companies to discover new & exciting customer and business-focused strategies to meet their needs.

    “We’re so excited and proud to join another Salesforce event. And I am sure business owners would be thrilled when they will find out what we have to offer to fast track their digital journey, transform their business, and ultimately, boost their revenue,” said Alok Ramsisaria, the CEO of Grazitti Interactive.

    “Of particular interest to the professionals attending the Salesforce World Tour 2019 in Sydney will be SearchUnify, Salesforce-Jira Connector, and Email to Case Advance” he added.

    SearchUnify is an AI-driven search engine for businesses seeking to improve knowledge discovery on their self-service portals. SearchUnify, used by some of the biggest names of the tech world, is capable of crawling all your knowledge sources (online and offline) and deliver relevant results quickly.

    Salesforce-Jira Connector allows a bidirectional syncing of data between the two platform. The connector powers up cross-team communication and collaboration among all major customer-facing teams (Sales, Marketing, Support), providing clear visibility into the customer journey. Thus, leading to enhanced customer service and CSAT.

    Email to Case Advance is a next-gen solution and an enhanced version of Salesforce’s standard ‘Email to Case’ functionality. Apart from just converting emails from customers into the cases, there are a number of features that the product offers to improve average case resolution time and save your support reps from falling prey to ‘Click fatigue’.

    Other than these, we also would be showcasing customer success stories, innovative solutions that we built, and a whole range of services and products including Lithium-Salesforce Connector, ZakCalendar, and Ideas Pro.

    You can meet the Grazitti team there in the International Convention Center, Sydney, where they will respond to your questions on helping digitally transform your business and achieving Salesforce and customer success.

    About Grazitti Interactive®

    Since 2008, Grazitti Interactive has worked with 1000+ customers including Fortune 500 companies, augmenting their marketing, sales, web development, and digital marketing efforts. Companies like Marketo, Rubrik, HP and many more trust us with their data and marketing needs. With a large team of CRM experts, the company offers a range of tailored data solutions like data analysis, sales optimization, online community development, cloud integration, etc.

    About Salesforce World Tour 2019

    The Salesforce World Tour is held by Salesforce, the world’s leading CRM brand. It is an annual event held in various cities across the world. The journey began in 2014 and the streak continued ever since. This is the 6th edition and the journey is kicking off from Sydney. Trailblazers across the region gather and share ideas, meet with Salesforce experts, customers and prospects face to face and discover new and exciting customer focused strategies for their business needs. More than 10,000 professionals are expected to attend the event.